Kaiser Permanente (KP) covers non-emergency medical transportation (NEMT) inside the Kaiser Permanente service area, when you cannot get to your medical appointment by car, bus, train, or taxi, due to your medical or physical condition. Non-medical transportation (NMT) may also be covered, depending on your plan.

The Kaiser Permanente (KP) Greater Sacramento service area includes Sacramento County and Placer County which are served by the Roseville, Sacramento, and South Sacramento medical centers.

Per the California Department of Healthcare Services

• Non-emergency medical transportation (NEMT) is transportation by ambulance, wheelchair van, or litter van for those who cannot use public or private transportation.
• Non-medical transportation (NMT) is transportation by private or public vehicle for people who do not have another way to get to their appointment.

Kaiser Permanente Transportation Services
For comprehensive information, KP members should call the Member Service Contact Center num… [read more]

Medi-Cal offers transportation to and from appointments for services covered by Medi-Cal. This includes transportation to medical, dental, mental health, or substance use disorder appointments, and to pick up prescriptions and medical supplies.
 
There are two types of transportation for appointments

• Non-emergency medical transportation (NEMT) is transportation by ambulance, wheelchair van, or litter van for those who cannot use public or private transportation. This requires a Provider Certification Statement (essentially a prescription for transportation). PHC can assist with obtaining this.
• Non-medical transportation (NMT) is transportation by private or public vehicle for people who do not have another way to get to their appointment.

The plan’s responsibility is to get members to their medically necessary Medi-Cal covered services using the least costly method of transportation that meets the member’s needs.
 
Management of transportation operations is in-house at Partnershi… [read more]