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BENEFITS APPLICATION ASSISTANCE - HUMAN SERVICES

HUMAN SERVICES - COUNTY OF PLACER #88344058


location_on A
  • 415 Roseville Square
    Roseville, Placer

Apply for benefits at Human Services drop-in service
Two mornings each week an eligibility specialist from County of Placer Human Services is available to assist eligible individuals applying for Medi-Cal, CalFresh, CalWORKs, and General Relief.

The drop-in service is open Monday and Thursday (excluding holidays) from 8am-12pm at 415 Roseville Square, Roseville, CA, 95678.

The program aims to streamline the process of applying for and managing food, healthcare, and other essential benefits. Residents can get assistance and ask questions about the status of their benefits. Bilingual support is available.

For more information about the service, call 530-889-7689. To apply for or manage benefits online, visit benefitscal.com or connect with Human Services.

Apply for / Access Public Benefits Online (Medi-Cal, CalFresh, CalWORKS, Disaster CalFresh, General Assistance)
Go to BenefitsCal.com to apply for or renew benefits, upload verification, and view information regarding health covera… [read more]
MEDI-CAL - OFFICE OF THE OMBUDSMAN - CDHCS

CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES #46477520


The Medi-Cal office of the Ombudsman helps solve problems from a neutral standpoint to ensure members receive all medically necessary covered services for which plans are contractually responsible.

The Ombudsman will not automatically take sides in a complaint. All sides are considered in an impartial and objective way. It is thier job to help develop fair solutions to health care access problems.

The Office of the Ombudsman:
  • Serves as an objective resource to resolve issues between Medi-Cal managed care members and managed care health plans.
  • Conducts impartial investigations of member complaints about managed care health plans.
  • Helps members with urgent enrollment and disenrollment problems.
  • Offers information and refererrals.
  • Identifies ways to improve the effectiveness of the Medi-Cal managed care program.
  • Educates members on how to effectively navigate through the Medi-Cal managed care system.
Web pages [read more]
MEDI-CAL - TELEPHONE INFORMATION AND REFERRAL - CDHCS

CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES #4661769


location_on C
  • 1501 Capitol Avenue, MS 4604
    Sacramento, Sacramento
local_phone
  • Phone 1
    800-786-4346

Medi-Cal provides telephone support during normal business hours and an automated phone line for additional information and help after hours.

Medi-Cal phone support: 800-541-5555. The Telephone Service Center (TSC) is available 8am to 5pm, Monday through Friday, except holidays.

People who have straight Medi-Cal can call this number to get a list of providers in their area that take Medi-Cal. Once they have Anthem Blue Cross, California Health and Wellness, or other managed care, they will need to contact those companies directly for a list of providers. In January 2024 the Medi-Cal contracted provider in Nevada and Placer Counties will be Partnership Healthplan of California (which will replace both Anthem Blue Cross and California Health and Wellness).

Automated Phone Center: 800-786-4346. The automated phone center is available 7am to 8pm, Pacific Standard Time, seven days a week.
MEDI-CAL & DENTI-CAL INFORMATION - PLACER COUNTY, AUBURN

HUMAN SERVICES - COUNTY OF PLACER #77782016


location_on D
  • 11434 B Avenue
    Auburn, Placer
local_phone
  • Call Center
    888-385-5160

Medi-Cal assistance is available through Human Services, one of six Divisions of County of Placer Health & Human Services.

Medi-Cal is California's Medicaid program. This is a public health insurance program which provides needed health care services for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women, and low income people with specific diseases such as tuberculosis, breast cancer, or HIV/AIDS.

Medi-Cal offers medical, dental, vision and mental health care to eligible individuals and families at little or no cost. If you are ineligible to Medi-Cal, affordable insurance plans are available through the health benefits exchange, Covered California, during their November through December open enrollment.

The information on Placer County's Medi-Cal web page is for reference only. Speak to a staff person for the most up-to-date information.

Apply for/Access your Public Benefits Online (Medi-Cal, CalFres… [read more]
MEDI-CAL & DENTI-CAL INFORMATION - PLACER COUNTY, NORTH LAKE TAHOE

HUMAN SERVICES - COUNTY OF PLACER #77782018


location_on E
  • 5225 N Lake Boulevard
    Carnelian Bay, Placer
local_phone
  • Call Center
    888-385-5160

Medi-Cal assistance is available through Human Services, one of six Divisions of County of Placer Health & Human Services.

Medi-Cal is California's Medicaid program. This is a public health insurance program which provides needed health care services for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women, and low income people with specific diseases such as tuberculosis, breast cancer, or HIV/AIDS.

Medi-Cal offers medical, dental, vision and mental health care to eligible individuals and families at little or no cost. If you are ineligible to Medi-Cal, affordable insurance plans are available through the health benefits exchange, Covered California, during their November through December open enrollment.

The information on Placer County's Medi-Cal web page is for reference only. Speak to a staff person for the most up-to-date information.

Apply for/Access your Public Benefits Online (Medi-Cal, CalFres… [read more]
MEDI-CAL & DENTI-CAL INFORMATION - PLACER COUNTY, ROCKLIN

HUMAN SERVICES - COUNTY OF PLACER #65391627


location_on E
  • 1000 Sunset Boulevard
    Rocklin, Placer

Medi-Cal assistance is available through Human Services, one of six Divisions of County of Placer Health & Human Services.

Medi-Cal is California's Medicaid program. This is a public health insurance program which provides needed health care services for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women, and low income people with specific diseases such as tuberculosis, breast cancer, or HIV/AIDS.

Medi-Cal offers medical, dental, vision and mental health care to eligible individuals and families at little or no cost. If you are ineligible to Medi-Cal, affordable insurance plans are available through the health benefits exchange, Covered California, during their November through December open enrollment.

The information on Placer County's Medi-Cal web page is for reference only. Speak to a staff person for the most up-to-date information.

Apply for/Access your Public… [read more]
MEDI-CAL DENTAL - DENTI-CAL - CDHCS

CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES #65847414


location_on F

  • Sacramento, Sacramento

The Medi-Cal Program offers dental services as one of the program's benefits.

The Medi-Cal Dental Program covers a variety of dental services for Medi-Cal beneficiaries, such as:
  • Diagnostic and preventive dental hygiene (e.g. examinations, x-rays, and teeth cleanings)
  • Emergency services for pain control
  • Tooth extractions
  • Fillings
  • Root canal treatments (anterior/posterior)
  • Crowns (prefabricated/laboratory)
  • Scaling and root planing
  • Periodontal maintenance
  • Complete and partial dentures
  • Orthodontics for children who qualify
Members can access dental services through Medi-Cal Dental enrolled providers, who will advise members on the best course of treatment, and under the specific conditions for which some of these services are allowable.

If you have any questions or need assistance finding a dental provider, call the Medi-Cal Dental Customer Service Line at 800-322-6384, or visit:Web pages
  • Medi-Cal Dental Program - ht…
[read more]
MEDI-CAL MANAGED CARE - HEALTH CARE OPTIONS - CDHCS

CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES #65630962


location_on G
  • PO Box 989009
    West Sacramento, Yolo
local_phone
  • Phone 1
    800-430-4263

Health Care Options provides Medi-Cal beneficiaries with resources to make informed choices about Medi-Cal benefits.

Medi-Cal beneficiaries can call Health Care Options to select a plan, change a plan, or disenroll.

Health Care Options is a branch of the Managed Care Operations Division of the CA Dept. of Health Care Services.

Web pagesIf people start Medi-Cal before 1/1/2024, they can contact Health Care Options for info about how to get care. On 1/1/2024 Partnership HealthPlan of California takes over from Anthem Blue Cross and California Health and Wellness for Medi-Cal managed care in Nevada and Placer counties.
MEDI-CAL MANAGED CARE HEALTH PLAN - PARTNERSHIP HEALTHPLAN OF CALIFORNIA

PARTNERSHIP HEALTHPLAN OF CALIFORNIA #85084166


location_on H
  • 4665 Business Center Drive
    Fairfield, Solano

Partnership HealthPlan of California is a non-profit community based health care organization that contracts with the State to administer Medi-Cal benefits through local care providers. 
 
 
NON-EMERGENCY MEDICAL TRANSPORTATION & NON-MEDICAL TRANSPORTATION - KP

KAISER PERMANENTE #88646291


location_on I
  • 1660 Eureka Rd
    Roseville, Placer
local_phone
  • Phone 1
    833-226-6760

Kaiser Permanente (KP) covers non-emergency medical transportation (NEMT) inside the Kaiser Permanente service area, when you cannot get to your medical appointment by car, bus, train, or taxi, due to your medical or physical condition. Non-medical transportation (NMT) may also be covered, depending on your plan.

The Kaiser Permanente (KP) Greater Sacramento service area includes Sacramento County and Placer County which are served by the Roseville, Sacramento, and South Sacramento medical centers.

Per the California Department of Healthcare Services
  • Non-emergency medical transportation (NEMT) is transportation by ambulance, wheelchair van, or litter van for those who cannot use public or private transportation.
  • Non-medical transportation (NMT) is transportation by private or public vehicle for people who do not have another way to get to their appointment.
Kaiser Permanente Transportation Services
For comprehensive information, KP members should call the Member Service Contact Center num… [read more]