211 Connecting Point provides information about health and human services programs and assists callers in connecting to the services that best meet their needs. Services are available by phone 24 hours a day, seven days a week and by text and instant message Monday through Friday from 8:30am to 5pm. Offers assistance in multiple languages. Services are accessible to people with disabilities. The 211 Connecting Point website offers guided searches by topic with information on community programs and services.

In the event of disasters such as wildfires and winter storms, 211 Connecting Point provides timely disaster-related information via the 211 call center and website.

Service area: Nevada County, Placer County, Tahoe/Truckee

Web pages from above with visible url links

• Home - https://211connectingpoint.org/
• Quick Links for a guided search by topic - https://cde.211connectingpoint.org/

211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

 

California 211 Direct Phone Numbers

2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food…

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Any Nevada County resident who has a current positive test result for COVID-19 or who has long COVID may be eligible for some County services if they have no other support available from family or friends. Positive test result can be from a testing site or a home antigen test. If a home test, a public health nurse will determine if a PCR/on site test is needed. People in these situations can call 211 to be put on a list. County staff will contact them to see if they can assist with services.

All COVID-19 support referrals received over the weekend or on holidays will be reviewed the next business day (regular hours are Mon-Fri 8am-5pm excluding holidays). Hotel rooms are not available as an isolation resource.
 
For people with a current positive COVID test result, the County may be able to provide supplies that can be ordered online for delivery:

• groceries
• toiletries
• diapers
• cleaning supplies

For COVID-19 test kits call Nevada County COVID-19 Nurse Line at 530-265-7258 and arrange f… [read more]

211 provides information about Food Banks and Pantries and Congregate Meals.

FOOD BANK OF NEVADA COUNTY
Check website for holiday distribution dates and times
November 2023 distributions will be Thu 11/16 and Thu 11/30 (closed Thu 11/23 for Thanksgiving)
Grass Valley
2nd and 4th Thursdays of each month from 10am-12pm
Grass Valley Seventh Day Adventist Church
12889 Osborn Hill Rd, GV
 
North San Juan
2nd Tuesday of each month from 10am-12pm
Oak Tree School
18847 Oak Tree Rd, North San Juan, CA 95960
 
Town of Washington
3rd Wednesday of each month at 12pm
Washington Fire Dept
15406 Washington Rd, Washington

Higgins
3rd Thursday of each month from 3:30-5:30pm
United Methodist Church
22559 W Hacienda Dr, Grass Valley, CA 95945

Truckee
Tuesday from 4pm-5pm
12116 Chandelle Way, Suite, D2, Truckee, CA
Call to confirm if weather or other factors might affect distributions. 775-545-4083
 
GOLD COUNTRY SENIOR SERVICES

• Meals on Wheels is delivering on Tuesdays and Thursdays (no deliveries on week…

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211 Connecting Point can text community members information on resources as follows:

I&R (Information and Referral) to resources nearby to meet your needs. Live agents are available Monday-Friday 8:30 am-6:30 pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources
For occasional alerts (1-2 times a week) on resources only available in Placer County

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, please visit: https://educationalmessageservices.com/policies/
 

211 Travel Training offers free individual or group instruction for how to use Nevada County Connects, the Western Nevada County public bus system. The travel trainer helps people create an individualized training plan to meet their specific travel needs and goals. They learn how to plan their trip, make their journey, and build confidence in using the bus system.

211 Travel Training offers three types of instruction
1. One-On-One Travel Training - Instruction in the skills necessary for independent travel on the public bus system.
2. Public Transit Orientation for Your Group or Organization - A group activity for explaining the local transportation system. Public Transit Orientation occurs at a designated location such as a classroom, home, or office. The orientation includes: overview of local transit system; use of map and schedules for trip planning; fares, passes, and payment options.
3. Route or Destination Specific Group Trips  - An experiential small group training  to u… [read more]

California HOPE (CalHOPE) delivers crisis phone support and a warm line for communities impacted by a national disaster. This is a Crisis Counseling Assistance and Training Program (CCP) funded by the Federal Emergency Management Agency (FEMA)​, and run by the California Department of Health Care Services (DHCS). 

CalHOPE builds community resiliency and helps people recover from disasters through free outreach, crisis counseling, and support services.

Includes the 24/7 CA Peer-Run Warm Line for Coronavirus (COVID-19) Support: https://www.mentalhealthsf.org/. Call 855-845-7415 or chat. https://www.mentalhealthsf.org/peer-run-warmline/ Note: As of March 2022, it is not yet known if funding for this service will be renewed.

Services include:

• Individual and Group Crisis Counseling and Support
• Individual and Public Education
• Community Networking and Support​
• Connection to Resources
• Media and Public Service Announcements
• CalHOPE Warm Line: 833-317-HOPE (…

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Clinical Services, Testing, & Case Management - https://www.nevadacountyca.gov/582/Clinical-Services-Testing-and-Case-Manag 

• Clinics
• HIV & Hep C Testing - Free HIV and Hepatitis C Testing in Nevada County - every 2nd and 4th Tuesday from noon-3pm - https://www.nevadacountyca.gov/572/HIV-Hep-C-Testing
• HIV/AIDS Services
• Flu shots & influenza
• Immunization program
• Lead poisoning prevention
• Truckee public health services
• NARACAN/Naloxone

City of Auburn code compliance and complaints.   Main line: 530-745-3050

• Code Enforcement
• Report A Concern
• Complaint Form

Web pages from above with visible url links

• Code Enforcement - https://www.auburn.ca.gov/415/Code-Enforcement
• Report a Concern - www.auburn.ca.gov/RequestTracker.aspx
• Complain Form - https://www.auburn.ca.gov/DocumentCenter/View/111/Complaint-Form?bidId=

The City of Lincoln's Code Enforcement.  Division promotes health and safety for the residents of Lincoln. We maintain the quality of our community through partnerships, education, and enforcement. We work with residents, neighborhood associations, public service agencies, and city departments. Code Enforcement staff apply the Lincoln Municipal Code (LMC) to address nuisances.
Code Enforcement is defined by Penal Code section 829.5 as someone employed by a governmental agency:

• Who enforces health, safety, and welfare requirements
• Whose duties include enforcement of any statute, rule, regulation, or standard

Report an issue
Have a complaint about a potential code violation? Report an issue online.
Your identity is kept anonymous through the investigation. We do need your contact information in case we need further information.

Complaints from the public regarding businesses in violation of the state COVID-19 guidelines can be directed to the Code Enforcement Di… [read more]