For general wildfire information see the 211 Wildfire Resources web page. https://211connectingpoint.org/wildfire-resources/ -------------------------------------- Wildfire resources are provided by 211 Connecting Point. -------------------------------------- Specific incident recovery information may appear below.

RECOVERY
Call 211 or 833-342-5211 for the latest information and available resources to support your recovery.

RECOVERY INFORMATION
FEMA’s Recovering from Disaster guide offers advice for you and your family on safety, health, and mental well-being after a disaster. This guide offers tips about returning home, seeking help, coping, and helping others.
FEMA’s Helping Children Cope with Disaster booklet offers parents, caregivers, and other adults suggestions on how to help children cope with the effects of disaster, as well as how to be prepared before a disaster strikes.
For recovery information from Placer County officials, vi… [read more]

211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

 

California 211 Direct Phone Numbers

2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food…

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Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. Callers have access to emergency shelter as well as long term/permanent housing by going through the Coordinated Entry process.
 

Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. Callers have access to emergency shelter as well as long term/permanent housing by going through the Coordinated Entry process.

Coordinated Entry intakes can be completed by calling our Homeless Resource Helpline at 833-3PLACER (833-375-2237).

For additional resources to help with homelessness, you may also call our 24 hour Contact Center at 833-DIAL211 (833-342-5211).

People who are mandatorily evacuated due to wildfire or other disasters may have homeowners' or renters' insurance coverage to help with evacuation and relocation costs, even if their homes are not damaged or destroyed.

Additional Living Expense coverage, known as ALE, typically includes:

• Food and housing costs
• Furniture rental, relocation and storage
• And extra transportation expenses

Who to Contact:
Residents who have been evacuated should contact their insurance agent and/or the California Department of Insurance to find out what their renter's or homeowners' policy covers and other resources that may be available to them while the mandatory evacuation orders are in place. Evacuees are urged to contact their insurance company to verify their ALE coverage provision and limits and learn about requirements to use the coverage.

Receipts and Documentation:
It is critical to keep all receipts and document the date, time, and names of any insurance company employees you speak to regarding your … [read more]

If your life is in danger or you need to report an emergency situation, call 911.

Placer County Crisis & Emergency Services
If you or someone you know is experiencing a mental health emergency: Any individual age 16+ experiencing a mental health crisis may call the County's 24-hour, 7-day a week response line at 916-787-8860 or (toll free) 888-886-5401. A trained professional will listen and assist you.

Crisis Intervention Services and Assessments
Trained and caring County mental health professionals provide crisis intervention services and assessments for adults and children at locations throughout Placer County, as follows:

• Local emergency departments such as Sutter Roseville Medical Center, Sutter Auburn Faith Hospital, and Tahoe Forest Hospital
• Auburn and South Placer jails
• Juvenile Detention center

Lotus Behavioral Health Crisis Center is a voluntary urgent care center for Placer County residents experiencing a mental health crisis. Lotus is a short-t… [read more]

The Adult Protective Services Program is intended to provide intervention activities directed toward safeguarding the well-being of elders and dependent adults suffering from or at risk of abuse or neglect, including self-neglect. A special 24-hour, 7-day a week, response program is available by calling Adult Protective Services: 530-265-1639 or 888-339-7248.

Home Safe is a homelessness prevention demonstration grant that will serve APS clients who are at imminent risk of homelessness or recently became homeless due to abuse, neglect, self-neglect, or financial exploitation.  The goal of the Home Safe program is to support the safety and housing stability of individuals involved in APS by providing short-term housing related assistance.

APS Eligibility:
Elder (60 years and older) and dependent adults (18-59 years old) who experience abuse, neglect, self-neglect or financial exploitation and otherwise meet the eligibility criteria for Adult Protective Services (APS); and need housing… [read more]

Offers services for pets including a spay/neuter assistance program, an emergency pet food bank, shelter adoptions. Coordinates mutual and disaster aid, animal rescue networking, and offers free disaster preparedness kits. Agreements are in place with agencies and suppliers for set up and operation of temporary small animal housing facilities during emergencies or natural disasters.

Town of Truckee Animal Services and the Humane Society of Truckee Tahoe have a unique, long-standing partnership. The shared animal shelter facility, located at 10961 Stevens Lane in Truckee, maximizes efficiency and effectiveness by housing the public and private entities under the same roof to promote the compassionate, respectful, and humane treatment of animals and people through partnership, sheltering, services, and education.

Responds to all calls of injured animals, both wild and domestic; please call Truckee Police Dispatch at 530-550-2320. 

Web pages

• Home - https://www.truckeepolice.com/animal-services/
• Dog License - https://www.truckeepolice.com/animal-services/dog-licenses/
• Lost and Found Animals - https://www.truckeepolice.com/animal-services/animals-at-large-lost-found/
• Pet Emergency Preparedness - https://www.truckeepolice.com/animal-services/pet-emergency-preparedness/
• Spray and Neutering pets - https://www.truckeepolice.com/…

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Apartment listings for people of any age and seniors in the Tahoe Truckee area. Inclusion in this list does not imply endorsement by 211, and omission does not indicate disapproval. Feel free to make 211 aware of other complexes that could be listed.

PLEASE NOTE: This information can change. Contact apartment complexes for current details.
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           Truckee - Nevada County:

• Truckee Donner Senior Apartments: 10040 Estates Dr. #50, Truckee, CA 96161, 530-587-1777, https://affordablehousingonline.com/housing-search/California/Truckee/Truckee-Donner-Senior-Apartments/4656
• Truckee Pines: 10100 Estates Dr, Truckee, CA 96161, 530-582-5555,  https://affordablehousingonline.com/housing-search/California/Truckee/Truckee-Donner-Senior-Apartments/4656
• Henness Flats Apartments: 11929 Waters Way, Truckee, CA 96161, 530-587-6225,  https://pwapt.com/henness/
• Coldstream Commons: 13051 Sawmill Rd, Truckee, CA 96161, 530-536-4032…

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