Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. Callers have access to emergency shelter as well as long term/permanent housing by going through the Coordinated Entry process.

Coordinated Entry intakes can be completed by calling our Homeless Resource Helpline at 833-3PLACER (833-375-2237).

For additional resources to help with homelessness, you may also call our 24 hour Contact Center at 833-DIAL211 (833-342-5211).