The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

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California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number

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The 211 Connecting Point Contact Center provides a coordinated entry system for people currently experiencing homelessness.

Coordinated Entry callers will speak to a 211 Consumer Service Representative (CSR), who will walk them through a series of questions. The caller’s answers are entered by the 211 CSR into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services.

Callers have access to emergency shelter, as well as long term/permanent housing, by going through the Coordinated Entry process.

Web pages

• Home - https://211connectingpoint.org/
  
  
  

The 211 Connecting Point Contact Center provides a coordinated entry system for people currently experiencing homelessness.

Coordinated Entry callers will speak to a 211 Consumer Service Representative (CSR), who will walk them through a series of questions. The caller’s answers are entered by the 211 CSR into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services.

Callers have access to emergency shelter, as well as long term/permanent housing, by going through the Coordinated Entry process.

Coordinated Entry intakes can be completed by calling 211's Homeless Resource Helpline at 833-3PLACER (833-375-2237).

Web pages

• Home - https://211connectingpoint.org/

THIS RESOURCE IS FOR INTERNAL 211 VIEWING ONLY

Attach this resource for any Coordinated Entry screening, regardless of outcome.
 

People who are mandatorily evacuated due to wildfire or other disasters may have homeowners' or renters' insurance coverage to help with evacuation and relocation costs, even if their homes are not damaged or destroyed.

Additional Living Expense coverage, known as ALE, typically includes:

• Food and housing costs
• Furniture rental, relocation and storage
• And extra transportation expenses

Who to Contact:
Residents who have been evacuated should contact their insurance agent and/or the California Department of Insurance to find out what their renter's or homeowners' policy covers and other resources that may be available to them while the mandatory evacuation orders are in place. Evacuees are urged to contact their insurance company to verify their ALE coverage provision and limits and learn about requirements to use the coverage.

Receipts and Documentation:
It is critical to keep all receipts and document the date, time, and names of any insurance company employees you speak to regarding your … [read more]

24-Hour Crisis Line - 530-265-5811

Services
The Behavioral Health Department provides a wide variety of Adult Mental Health Services to the public, particularly for Medi-Cal recipients and those with severe mental illness. These include Mental Health Services and Alcohol and Other Drug Services. County employees provide some services, while contracted individuals and organizations provide other services, with County monitoring.

Service Range
This continuum of care ranges from acute inpatient to routine outpatient services, and includes medication services, psychotherapy, residential services, wellness and recovery, care management, long term institutional care and vocational services. Adult Services monitors the delivery of services to ensure that State standards are met for quality, timeliness and authorization.

Clinics
There are two county clinics. The Western County Crown Point Facility in Grass Valley, and a Truckee clinic at the Joseph Government Center. Visit the Locations and Hours p…

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The Adult Protective Services program provides intervention activities directed toward safeguarding the well-being of elders and dependent adults suffering from or at risk of abuse or neglect, including self-neglect. 

APS Eligibility:

Elder (60 years and older) and dependent adults (18-59 years old) who experience abuse, neglect, self-neglect or financial exploitation and otherwise meet the eligibility criteria for Adult Protective Services (APS).

Home Safe:

Home Safe is a locally administered program available through a homelessness prevention demonstration grant.

Home Safe serves APS clients who are at imminent risk of homelessness or recently became homeless due to abuse, neglect, self-neglect, or financial exploitation.

The goal of the Home Safe program is to support the safety and housing stability of individuals involved in APS by providing short-term housing-related assistance.

Currently operating July 1, 2022 - June 30, 2025.

Home Safe Eligibility:

Clients must meet all 3 cond…

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Town of Truckee Animal Services and the Humane Society of Truckee Tahoe have a unique, long-standing partnership. The shared animal shelter facility, located at 10961 Stevens Lane in Truckee, maximizes efficiency and effectiveness by housing the public and private entities under the same roof to promote the compassionate, respectful, and humane treatment of animals and people through partnership, sheltering, services, and education.

Responds to all calls of injured animals, both wild and domestic; please call Truckee Police Dispatch at 530-550-2320.

Web pages

• Home - https://www.truckeepolice.com/animal-services/
• Dog License - https://www.truckeepolice.com/animal-services/dog-licenses/
• Lost and Found Animals - https://www.truckeepolice.com/animal-services/animals-at-large-lost-found/
• Pet Emergency Preparedness - https://www.truckeepolice.com/animal-services/pet-emergency-preparedness/
• Spray and Neutering pets - https://www.truckeepolice.com/animal-services/spaying-and-neutering-your-pe…

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Apartment listings for people of any age and seniors in the Tahoe Truckee area. Inclusion in this list does not imply endorsement by 211, and omission does not indicate disapproval. Feel free to make 211 aware of other complexes that could be listed.

PLEASE NOTE: This information can change. Contact apartment complexes for current details.
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           Truckee - Nevada County:

• Truckee Donner Senior Apartments: 10040 Estates Dr. #50, Truckee, CA 96161, 530-587-1777, https://affordablehousingonline.com/housing-search/California/Truckee/Truckee-Donner-Senior-Apartments/4656
• Truckee Pines: 10100 Estates Dr, Truckee, CA 96161, 530-582-5555,  https://affordablehousingonline.com/housing-search/California/Truckee/Truckee-Donner-Senior-Apartments/4656
• Henness Flats Apartments: 11929 Waters Way, Truckee, CA 96161, 530-587-6225,  https://pwapt.com/henness/
• Coldstream Commons: 13051 Sawmill Rd, Truckee, CA 96161, 530-536-4032…

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Apartment listings for people of any age and seniors in Western Nevada County. Inclusion in this list does not imply endorsement by 211, and omission does not indicate disapproval. Feel free to make 211 aware of other complexes that could be listed.

PLEASE NOTE: This information can change. Contact apartment complexes for current details.

Apartment listings for people of any age

• Berryhill Apartments: 126 West Berryhill Drive, Grass Valley, CA 95945, 530-272-5486, https://www.berryhillgv.com/
• Cashin’s Field: 170 Ridge Rd, Nevada City, CA 95959, 530-429-8830, https://www.cashinsfield.com/
• Cedar Park Apartments: 210 Sutton Way, Grass Valley, CA 95945, 530-273-5010, https://www.cedarparkgv.com/
• Courtyards at Penn Valley: 10491 Broken Oak Court, Penn Valley, CA 95946, 530-432-3950, https://www.courtyardsatpennvalley.com/
• Creekside Apartments: 360 Bennett Street, Grass Valley, CA 95945, 530-272-1631, https://www.mvalleypm.com/
• Crown Point Apartments: 536 Whiting Street, Grass Valley, CA 9594…

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