Wildfire resources are provided by 211 Connecting Point.

RIVER FIRE RECOVERY

RECOVERY NAVIGATORS FOR NEVADA COUNTY RESIDENTS
Connecting Point offers Recovery Navigators for Nevada County residents impacted by the River Fire. Call 211 or 833-342-5211 to receive a referral to a Navigator who will contact you within one business day to offer assistance during your recovery process.

Navigators will work one-on-one with individuals and families that have been impacted by the River Fire. Meeting regularly and as needed, the Navigators will be able to work with you step-by-step throughout the recovery process, provide you with resources for any need that comes up, navigate the County, State, Federal re-building processes that you will encounter, advocate for additional resources as needed, provide a physical place where you can print, fax, email, and copy documents, and keep you up to date with any updates as they are released.

FEDERAL, STATE, & COUNTY RECOVERY INFORMATION

Federal&nb… [read more]

Wildfire resources are provided by 211 Connecting Point.

ALERTS
To SIGN UP for Placer Alerts, visit www.placer-alert.org.

EVACUATIONS
To see an interactive map of the evacuation area for Placer County (including incident-specific zones for the River Fire) view the PCSO River Fire evacuation map.

CALFIRE MAP
Cal Fire statewide fire map & incident information here.

EVACUATION CENTERS
There are no Temporary Evacuation Points & Congregate Shelters currently open for River Fire evacuees.

IF ALL ARE CLOSED: SHELTER OPTIONS FROM RED CROSS
If you are under a mandatory Evacuation Order and Temporary Evacuation Points are closed, you can call Red Cross 24/7 at 1-844-236-0153.

ANIMAL EVACUATIONS

• For animal evacuations: Contact Placer County Animal Services Center at 530-886-5500. Dial extension 2.
• For evacuees: Evacuees requiring support with animals are encouraged to seek boarding, hotel or other options. If additional support is needed, small or large animals can be taken to the Placer …

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211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

 

California 211 Direct Phone Numbers

2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food…

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211 Connecting Point provides information about rotating power outages / rolling blackouts.

During heatwaves, the California Independent System Operator (CAISO), the organization that runs the state’s electric grid, can call for rotating outages statewide to protect the stability of the grid. All utilities in the state – including PG&E may be called on to participate.
https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/find-your-rotating-outage-block/find-your-rotating-outage-block.page
These outages typically last between 1 to 3 hours for most customers. These are not Public Safety Power Shutoffs due to extreme fire danger, and are not related to any issues with PG&E’s equipment or its ability to deliver energy locally.

FAQs - https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/keep-power-on.page#faq

California Independent System Operator
http://www.caiso.com/Pages/default.aspx
You can do yo… [read more]

The California Public Utilities Commission (CPUC) will begin the process to add a new area code to the area currently served by the 530 area code, as the 530 area code is expected to be depleted of prefixes by September 2025.  Pending approval by the CPUC, the new area code will be introduced on top of the 530 area code using the overlay method. Overlay means that people with existing 530 area code phone numbers will keep those. Any new numbers would be given the new area code thus "overlaying" the existing numbers. Rather than having regions split geographically for assigning new area codes, old and new area codes will be intermixed throughout the service area.

The North American Numbering Plan Administrator (NANPA) will be filing an application with the CPUC on behalf of the telecommunications industry to request the CPUC approve an overlay area code for the 530 area code region to provider additional numbering resources for the region.

• CPUC - 
  https://www.cpuc.ca.gov/…

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CalWORKs is a public assistance program that provides cash aid and services to eligible families that have a child(ren) in the home. The program serves all 58 counties in the state and is operated locally by county welfare departments.

The County of Placer has four CalWORKs offices: Rocklin, Carnelian Bay (Tahoe), and two in Auburn. Services available at each location differ. See detail below.

If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses.

The amount of a family‘s monthly assistance payment depends on a number of factors, including the number of people who are eligible and the special needs of any of those family members. The income of the family is considered in calculating the amount of cash aid the family receives.

Generally, servic… [read more]

Offers sober living in a safe and long-established recovery community, including three meals a day and all utilities. TREATMENT MUST BE COMPLETED BEFORE JOINING THIS COMMUNITY. Accepts private pay. Contact for more information.

The mission of The Coalition to Salute America's Heroes is to help the people who have given so much on our behalf overcome these obstacles and resume a productive and fulfilling life through programs targeted to their specific needs.

Founded in 2004 as a non-partisan 501(c)(3) organization, the Coalition to Salute America's Heroes is the leading non-governmental provider of emergency financial relief to wounded soldiers from Operation Enduring Freedom/Operation Iraqi Freedom and their families.

The Coalition to Salute America's Heroes partners with corporate sponsors, individual contributors, and volunteers to provide a simple and meaningful way for individuals and corporations to help these veterans and their families rebuild their lives.

Eligibility Requirements

• Must be a Post 9/11 OEF or OIF Veteran
• Must have physically served Boots on the Ground in Iraq or Afghanistan - Service must be on the Veteran's DD214
• Must have honorable discharge
• Must have an injury that was sustained while …

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Crisis Intervention and Family Support 
For suicide prevention and support or Crisis Advocacy please call our 24-hour Crisis Line at 800-736-1060.

You may also call the national Suicide and Crisis Lifeline by dialing 988. For more resources please visit the Tahoe Truckee Suicide Prevention Coalition at www.tahoelifeline.org.

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Formerly known as Tahoe SAFE Alliance, Sierra Community House’s Crisis Intervention and Family Support Program is dedicated to serving victims of intimate partner / domestic violence, sexual assault, and child abuse. All services are free and available in multiple languages. Sierra Community House will not discriminate against anyone based on actual or perceived race, color, religion, national origin, age, sexual orientation, gender, or disability. All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and fam… [read more]

Liberty Utilities has implemented an Emergency Disaster Relief Program that provides protections to customers affected by wildfire and other natural disasters. In the event that a State of Emergency is declared at the state or federal level, protections would be available to customers who experience loss or disruption of the delivery or receipt of utility service and/or resulted in the degradation of the quality of utility service.

If these criteria are met, Liberty Utilities will:

• Waive deposit requirements for residents seeking to re-establish service for one year and expedite move-in and move-out service requests
• Stop estimated energy usage for billing attributed to the time period when the home/unit was unoccupied as a result of the emergency
• Discontinue billing
• Prorate any monthly access charge or minimum charges
• Implement payment plan options for residential customers
• Suspend disconnection for non-payment and associated fees, waiver of deposit and late fee requirements
• Provide su…

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