CALIFORNIA PUBLIC UTILITIES COMMISSION
1300 Ethan way STE 105
English / ASL
California Telephone Access Program (CTAP) offers specialized telephone equipment and network services at no cost to qualified California residents who have difficulty using a standard telephone.
Equipment is available for people who have difficulty:
- learning or remembering
California Relay Service can connect TTY users to non-TTY users.
There are free trainings on how to make a smartphone work better for people with disabilities.
To be eligible, you must be certified as having a permanent or temporary disability and you also must:
- Live in California
- Have access to telephone service
- You must have access to either cell phone or land line service to participate in the program.
CTAP products are geared to meet many needs, and they include:
- Ring-signal and speech devices
- and accessories
You can find equipment listed by disability type with pictures, descriptions, and operation manuals where available. Find equipment here: https://californiaphones.org/products.php
.Repair and Exchange Policy
If your equipment is not working properly, get in touch with the Contact Center, or visit one of the Service Centers. More info: https://ddtp.cpuc.ca.gov/default1.aspx?id=1246