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REACH - RELIEF FOR ENERGY ASSISTANCE THROUGH COMMUNITY HELP - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #4662084


The PG&E REACH program helps low-income families keep their utilities services turned on in times of hardship or crisis. REACH stands for Relief for Energy Assistance through Community Help.

The REACH program is managed for PG&E by Dollar Energy.

Visit the Dollar Energy REACH program page for current info about the following. Numbers below are for 2024.

  • The maximum grant amount an applicant may receive is $1,000.
  • Applicants can only receive a grant once every 12 months.
  • Grants can only be used to pay past due amounts.
  • Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
  • Applicants must have an outstanding balance on their utility bill of at least $100.
  • Senior Citizens, age 62 and over, must have an outstanding balance of at least $50.
  • If a customer’s past-due amount when they apply is over $2,000, the application will be denied. The past-due amount is determined by utility account review. Notification …
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SELF-GENERATION INCENTIVE PROGRAM (SGIP) - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #70378748


PG&E is a Program Administrator of the statewide Self-Generation Incentive Program (SGIP), which is providing financial incentives for Medical Baseline customers installing new, qualifying equipment for storing energy for their homes.

The SGIP Equity Resiliency incentive is designed to allow customers to install a home battery storage system at no cost to them. In July 2020, PG&E was approved for the SGIP Marketing Education and Outreach Plan and Financial Assistance pilot, both of which are specifically focused on supporting Medical Baseline customers in High Fire Threat Districts (HFTD). The Financial Assistance pilot alleviates the need for customers to pay upfront costs and enables additional customers to participate in the program.

Web pages [read more]
STATE OF CALIFORNIA COVID-19 INFORMATION – C19 INFO

COVID-19 INFORMATION #81662051



211 offers COVID-19 information resources organized by level of government: County, State, and Federal. Below is information from the State of California.

State of California - key agency websitesGeneral Guidance [read more]
TAHOE-TRUCKEE POWER OUTAGES - LU

LIBERTY UTILITIES #74672093


local_phone
  • Liberty Utilities
    800-782-2506

Public Safety Power Shutoff (PSPS) Events
To protect customers and communities from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages might be prolonged, lasting several days. In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty will initiate a PSPS. This practice of de-energization as a last resort for public safety is regulated by the California Public Utilities Commission (CPUC).

PSPS Alerts
In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file. Call 800-782-2506 to update your account's contact information. An online account can be created through Liberty's website at https://california.libertyuti… [read more]
THE SALVATION ARMY SOCIAL SERVICES - ROSEVILLE

THE SALVATION ARMY #69180557


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  • The Salvation Army Roseville Corps
    Roseville, Placer

The Salvation Army is a charitable, faith-based organization that offers support services. Some services may not be available at all times due to funding issues, so call to check on current status.

Roseville Corps service area is cities of Rocklin and Roseville ONLY. (No longer serves Granite Bay, Lincoln, Loomis, Penryn, Sheridan. No other Corps is currently serving those areas.)

Cities, zip codes served by The Salvation Army Roseville Corps
Rocklin 95677
Rocklin 95765
Roseville 95661
Roseville 95678
Roseville 95747

Services include
  • Food pantry
  • Community meals
  • Rent and deposit assistance (in City of Roseville & Rocklin) - As funding allows.
  • Emergency utility assistance (City of Roseville utilities only - nothing for PG&E) - As funding allows. Limited appointment times during Oct, Nov, Dec.
  • Aid to correctional service families
  • Holiday programs
  • Disaster services
  • Spiritual guidance and counseling
  • Youth development and recreational…
[read more]
TRUCKEE POWER OUTAGES - TDPUD

TRUCKEE DONNER PUBLIC UTILITY DISTRICT #74648801


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  • 11570 Donner Pass Road
    Truckee, Nevada

Truckee Donner Public Utility District offers information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

Outages
View the Public Outage Map: https://www.tdpud.org/departments/electric/electric-outage-information

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address for non-customers to receive noti… [read more]
UTILITY SERVICES - LU

LIBERTY UTILITIES #74672087


local_phone
  • Liberty Utilities
    800-782-2506

Liberty provides natural gas, water, and electricity distribution services. Its utility operations are primarily located in the United States and Canada. Liberty provides walk-in centers, energy efficiency programs, and programs for businesses and residential customers.

For emergencies, call 911 then call Liberty Utilities.

Call 9-1-1 if...
  • a power line is down
  • you smell natural gas or propane, which indicates a possible gas leak
  • for any other possibly life threatening situation
A natural gas leak or a propane leak can be extremely dangerous. This includes any size of propane tank, including small ones used with barbecues. Report gas leaks immediately by calling 9-1-1 and then call your provider.

Never touch downed wires. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then call your electricity provider.

Most of Nevada… [read more]
UTILITY SERVICES - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #4662098


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  • 300 Lakeside Drive
    Oakland, Alameda
local_phone
  • Phone 1
    9-1-1

Call 9-1-1 if...
  • a power line is down
  • you smell natural gas or propane, which indicates a possible gas leak
  • for any other possibly life threatening situation
A natural gas leak or a propane leak can be extremely dangerous. This includes any size of propane tank, including small ones used with barbecues. Report gas leaks immediately by calling 9-1-1 and then call your provider.

Never touch downed wires. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then call your electricity provider.

Most of Nevada & Placer counties
  • PG&E, 800-743-5002
Tahoe Truckee
  • PG&E, 800-743-5002
  • Liberty Utilities, 844-245-6868
  • Southwest Gas, 877-860-6020
  • Truckee Donner Public Utility District, 530-587-3896
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PG&E provides utility services, including electric and natural gas. Electri… [read more]
WINTER WEATHER ISSUES & STORM RECOVERY - NCCDA

NEVADA COUNTY COMMUNITY DEVELOPMENT AGENCY #75958945


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  • 950 Maidu Avenue
    Nevada City, Nevada
local_phone
  • PG&E
    1-800-743-5002
  • After-Hours
    530-265-1471

If there is a life-threatening emergency call 9-1-1 to report immediately.
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In addition to the resources below, see the 211 Connecting Point page "Winter Weather Resources" at https://211connectingpoint.org/winter-weather-resources/
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Winter Storm Info and Resources [read more]