• Liberty Utilities
    For Homes in North Lake Tahoe or Truckee or calls about Life Sustaining Equipment
  • 1) Emergencies
    (e.g. downed wires)
  • 2) Liberty Utilities
    Emergencies (e.g. downed wires)

Public Safety Power Shutoff (PSPS) Events
To protect its customers and community from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages are expected to be prolonged and could extend upwards of three days.

PSPS Alerts
Email and phone notifications for all customers that will be affected by PSPS events are provided by Liberty Utilities. An online log in can be created through Liberty's website at https://libertyutilities.com. Customers can add their email and contact info. to receive notifications.

Update contact information at Liberty on the My Profile webpage or by calling 1-800-782-2506 to be notified of emergencies and power shutoffs.

Outage map: https://california.libertyutilities.com/topaz-lake/residential/emergencies/electrical/outages-map.html

Life-Sustaining Medical Equipment
Customers who require power to operate life-essential medical equipment are strongly encouraged to call 9-1-1 if they are unable to secure necessary alternative power. Please call Liberty Utilities if you have life sustaining equipment in your home. Call: 1-800-782-2506.

Who to Call about Downed Wires
Downed wires are a serious hazard. If you see a downed wire, please leave the area immediately and call 911 before contacting the utility. 
To report a downed wire to Liberty Utilities, call 1-844-245-6868.

For emergencies in North Lake Tahoe or Truckee call 1-844-245-6868
We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency. Visit https://california.libertyutilities.com/truckee/residential/emergencies/electrical/outage-safety.html

Utility Updates
For additional updates, please follow us on Facebook (@LibertyUtilitiesLT) and Twitter (@LibertyUtil_CA) or visit our website at libertyutilities.com.