CalWORKs is a public assistance program that provides cash aid and services to eligible families that have a child(ren) in the home. The program serves all 58 counties in the state and is operated locally by county welfare departments.

The County of Placer has CalWORKs offices in Auburn, Rocklin, and Carnelian Bay (Tahoe).

If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses.

The amount of a family‘s monthly assistance payment depends on a number of factors, including the number of people who are eligible and the special needs of any of those family members. The income of the family is considered in calculating the amount of cash aid the family receives.

Generally, services are available to:

• Families that have a child(ren) in the home who has been…

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Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

The Salvation Army is a charitable, faith-based organization that offers support services. Some services may not be available at all times due to funding issues, so call to check on current status.

Roseville Corps service area is cities of Rocklin and Roseville ONLY. (No longer serves Granite Bay, Lincoln, Loomis, Penryn, Sheridan. No other Corps is currently serving those areas.)

Cities, zip codes served by The Salvation Army Roseville Corps

Rocklin	95677
Rocklin	95765
Roseville	95661
Roseville	95678
Roseville	95747

Services include

• Food pantry
• Community meals
• Rent and deposit assistance (in City of Roseville & Rocklin) - As funding allows.
• Emergency utility assistance (City of Roseville utilities only - nothing for PG&E) - As funding allows. Limited appointment times during Oct, Nov, Dec.
• Aid to correctional service families
• Holiday programs
• Disaster services
• Spiritual guidance and counseling
• Youth development and recreational…

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Environmental Utilities is Roseville's service provider for water, wastewater, waste services, recycled water and stormwater quality services. 

Web pages

• Environmental Utilities home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us

Public Works provides a wide range of public services such as:

• Bus Service/Transit
  • Placer County Transit (PCT)
  • Dial-A-Ride
  • Placer Commuter Express (PCE)
  • Tahoe Truckee Area Regional Transit (TART)
• Environmental Utilities (Garbage/Recycling, Sewer, Water)
• Floodplain Management
• Maintenance of County Vehicles
• Public Works Engineering
• Road Maintenance
  • Provides roadside tree and vegetation control
  • Emergency roadway hazard response
  • Repairs and maintains bridges
  • Maintains roadway signs, striping, and traffic signals
  • Snow removal in eastern Placer County, including North Lake Tahoe
  • Provides an encroachment permit for minor work in and around county maintained roads
  • Road issues/concerns can be reported to Placer County Connect
• Stormwater Quality
  • Reduces pollutants in stormwater runoff
  • Eliminates non-stormwater discharges
  • Lessens the long-term impacts of stormwater discharges from development, business and municipal activities
  • Educates the public about stormw…

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Offers sober living in a safe and long-established recovery community, including three meals a day and all utilities. TREATMENT MUST BE COMPLETED BEFORE JOINING THIS COMMUNITY. Accepts private pay. Contact for more information.

CalFresh
CalFresh (also known as the Supplemental Nutritional Assistance Program or SNAP) is a federally mandated program that provides monthly food benefits to assist low-income households in purchasing nutritious food. Visit the California Department of Social Services CalFresh Site for more information on the CalFresh program.

CalFresh Benefits
The amount of CalFresh benefits depends on family size, income, and monthly expenses such as housing, utilities, and child care. The benefits will be loaded onto an Electronic Benefits Transfer card (EBT card) that looks like a regular credit card and can be used at most markets and grocery stores. Learn more about how to get and use your EBT card. In general, these benefits are for any food or ingredient intended for human consumption. Benefits may also be used to buy seeds to grow your own food. Benefits may not be used for items such as alcoholic beverages, cigarettes, or paper products. CalFresh benefits may be able to be used at some resta…

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The California Public Utilities Commission (CPUC) will begin the process to add a new area code to the area currently served by the 530 area code, as the 530 area code is expected to be depleted of prefixes by September 2025.  The new area code will be introduced on top of the 530 area code using the overlay method. Overlay means that people with existing 530 area code phone numbers will keep those. Any new numbers would be given the new area code thus "overlaying" the existing numbers. Rather than having regions split geographically for assigning new area codes, old and new area codes will be intermixed throughout the service area. The new area code to overlay the 530 area codes is 837.

The North American Numbering Plan Administrator (NANPA) will be filing an application with the CPUC on behalf of the telecommunications industry to request the CPUC approve an overlay area code for the 530 area code region to provider additional numbering resources for the region.

• CPUC -…

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211 Connecting Point provides information about rotating power outages / rolling blackouts.

During heatwaves, the California Independent System Operator (CAISO), the organization that runs the state’s electric grid, can call for rotating outages statewide to protect the stability of the grid. All utilities in the state – including PG&E may be called on to participate.
https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/find-your-rotating-outage-block/find-your-rotating-outage-block.page
These outages typically last between 1 to 3 hours for most customers. These are not Public Safety Power Shutoffs due to extreme fire danger, and are not related to any issues with PG&E’s equipment or its ability to deliver energy locally.

FAQs - https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/keep-power-on.page#faq

California Independent System Operator
http://www.caiso.com/Pages/default.aspx
You can do yo… [read more]

211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

 

California 211 Direct Phone Numbers

2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food…

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