For general wildfire information see the 211 Wildfire Resources web page. https://211connectingpoint.org/wildfire-resources/
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Wildfire resources are provided by 211 Connecting Point.
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Specific incident recovery information may appear below. 

RIVER FIRE RECOVERY

RECOVERY NAVIGATORS FOR NEVADA COUNTY RESIDENTS
Connecting Point offers Recovery Navigators for Nevada County residents impacted by the River Fire. Call 211 or 833-342-5211 to receive a referral to a Navigator who will contact you within one business day to offer assistance during your recovery process.

Navigators will work one-on-one with individuals and families that have been impacted by the River Fire. Meeting regularly and as needed, the Navigators will be able to work with you step-by-step throughout the recovery process, provide you with resources for any need that comes up, navigate the County, State, Federal re-building processes th… [read more]

For general wildfire information see the 211 Wildfire Resources web page. https://211connectingpoint.org/wildfire-resources/ -------------------------------------- Wildfire resources are provided by 211 Connecting Point. -------------------------------------- Specific incident recovery information may appear below.

RECOVERY
Call 211 or 833-342-5211 for the latest information and available resources to support your recovery.

RECOVERY INFORMATION
FEMA’s Recovering from Disaster guide offers advice for you and your family on safety, health, and mental well-being after a disaster. This guide offers tips about returning home, seeking help, coping, and helping others.
FEMA’s Helping Children Cope with Disaster booklet offers parents, caregivers, and other adults suggestions on how to help children cope with the effects of disaster, as well as how to be prepared before a disaster strikes.
For recovery information from Placer County officials, vi… [read more]

211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

 

California 211 Direct Phone Numbers

2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food…

[read more]

211 Connecting Point does sign-ups for the County of Nevada's Office of Emergency Services (OES) Code RED alert system. Code RED offers notifications to county residents in case of emergencies or other critical community situations requiring alerts. Alerts may be received by means of text, email, landline, cell phone, and TTY. CodeRED is a product of the company called OnSolve. All Nevada County residents are encouraged to sign up. See below for info specific to the Truckee area.

Sign Up for Alerts
Online form allows users to enter their contact information and preferred communications methods.

• ENROLL: https://public.coderedweb.com/cne/en-US/CA8B57E20D17

Assistance Signing Up for Alerts
211 Connecting Point does Code Red sign-ups for UNMANAGED accounts (accounts without a username and password). Unmanaged accounts are also known as Guest accounts. See more info below about managed accounts.

Support
IMPORTANT: OES and 211 cannot access Code RED accounts. If people have questio… [read more]

211 Connecting Point provides information about disaster preparedness.

• Listos California Disaster Preparedness Info - https://www.listoscalifornia.org/disaster-preparedness/
• Resources - https://www.listoscalifornia.org/resources/ -  Listos California has free materials in many languages that you can use and share to promote disaster preparedness in your home and community. Find documents such as the Disaster Ready Guide and First Aid Kit for Your Mind.
• Disaster Directories by County - https://www.listoscalifornia.org/prepare-your-community/toolkit/disaster-directories-english/ - 58 Disaster Directories for each California county, with information to help highly vulnerable populations get ready for wildfires, earthquakes, floods and power shutoffs.
• Hazard Maps - show risk of earthquake, wildfire, and flood by county. https://www.listoscalifornia.org/prepare-your-community/toolkit/hazard-maps-english/

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Disa… [read more]

211 Connecting Point provides information about the 2021 River Fire.

FEDERAL

On August 24, 2021, President Joseph R. Biden, Jr. approves California Disaster Declaration. The President’s action makes Federal funding available to affected individuals in the counties of Lassen, Nevada, Placer, and Plumas.

Residents and business owners who sustained losses in the designated counties can apply for assistance by the following means:

• Register online at www.DisasterAssistance.gov
• Call FEMA’s Helpline at 1-800-621-3362 (1-800-621-FEMA)
• If you are hearing and speech impaired and use a text telephone (TTY), you may call 1-800-462-7585 (TTY)
• If you use 711 or Video Relay Service (VRS), please use the standard toll-free FEMA Helpline at 1-800-621-3362

The toll-free telephone numbers will operate from 7am to 10pm (local Pacific Standard Time) seven days a week until further notice. General questions or comments about FEMA disaster assistance for individuals and families can be emailed to askia@fem… [read more]

211 Connecting Point can text community members information on resources as follows:

I&R (Information and Referral) to resources nearby to meet your needs. Live agents are available Monday-Friday 8:30 am-6:30 pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources
For occasional alerts (1-2 times a week) on resources only available in Placer County

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, please visit: https://educationalmessageservices.com/policies/
 

211 Connecting Point web page for winter weather resources for Nevada and Placer counties. https://211connectingpoint.org/winter-weather-resources/
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The Listos California Disaster Recovery Resources guides are available in English and Spanish and are at the links below (links are also on the web page in the RECOVERY section):

• Listos-Disaster Recovery Resources-English - https://www.listoscalifornia.org/wp-content/uploads/2023/03/DisasterRecoveryResources_EN_web508.pdf
• Listos-Recursos de Recuperación Ante Desastres-Español - https://www.listoscalifornia.org/wp-content/uploads/2023/03/DisasterRecoveryResources_ES_web508.pdf

Advocates for Disaster Justice is the new era of DisasterLegalAid.org, a groundbreaking national collaboration and legal relief effort that took root in the aftermath of Hurricane Katina in 2005.  Under the leadership of Pro Bono Net, Lone Star Legal Aid, the American Bar Association Center for Pro Bono and the National Aid & Defender Association, Advocates for Disaster Justice has grown into the largest national network of justice advocates and allies working to advance equity, rights and resilience in communities impacted by climate-driven and other disasters. Since the major disasters of 2017, Pro Bono Net, Lone Star Legal Aid and our allies have trained more than 5,000 advocates, networked hundreds of organizations to harness the power of shared experience, and mobilized new resources to strengthen the legal response effort in times of crisis.  What They Do The team behind Advocates for Disaster Justice: Provides up-to-date resources and offer trai…

[read more]

American Red Cross Gold Country Region
The American Red Cross Gold Country Region has two chapters:

• Northern California Chapter - serving vast area of Northern California
• Sierra-Delta Chapter - serving the counties of Placer, Yolo, Sacramento, El Dorado, Amador, San Joaquin, Calaveras, Alpine, Stanislaus, and Tuolumne

The American Red Cross California Gold Country Region (including Northern CA and Sierra-Delta chapters) has the following resources available for people affected by wildfires.
 
Contact Red Cross
Call: 1-800-REDCROSS/800-733-27677 or visit redcross.org/GetHelp
For all Red Cross disaster response and recovery services, or for additional information about emergency sheltering, recovery casework, shelf-stable meals, emergency and recovery supplies, financial assistance, disaster health services, disaster mental health services and spiritual care services.
 
Evacuation Points and Shelters
Call 530-276-8034
• Find an updated national list of sites at redcross.org/shelter.  
• … [read more]