The 211 Connecting Point Contact Center can text community members information on resources.

Information and Referral (I&R)

For local resources to meet your needs. Live agents are available Mon-Fri 8:30am-6:30pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources

For occasional alerts (1-2 times a week) on resources only available in Placer County.

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, visit here. 

Web pages

• Home - https://211connectingpoint.org/
• Terms and Conditions - https://educationalmessageservices.com/policies/ 

The 211 Connecting Point Contact Center hosts 211-Travel Training, which offers free individual or group instruction for how to use Nevada County Connects, the Western Nevada County public bus system.

The travel trainer helps people create an individualized training plan to meet their specific travel needs and goals. They learn how to plan their trip, make their journey, and build confidence in using the bus system.

211 Travel Training offers three types of instruction

1. One-On-One Travel Training - Instruction in the skills necessary for independent travel on the public bus system.

2. Public Transit Orientation for Your Group or Organization - A group activity for explaining the local transportation system. Public Transit Orientation occurs at a designated location such as a classroom, home, or office. The orientation includes: overview of local transit system; use of map and schedules for trip planning; fares, passes, and payment options.

3. Route or Destination Specific…

The 211 Connecting Point Contact Center provides a web page with information about extreme heat resources.

​Web page

• Home - https://211connectingpoint.org/
• Extreme Heat Resources - https://211connectingpoint.org/extreme-heat-resources/

The 211 Connecting Point Contact Center provides information about planned power shutoff resources, including:

• PG&E Public Safety Power Shutoffs (PSPS)
• Other utility company Public Safety Outage Management (PSOM) events
  
  

Web pages

• Home - https://211connectingpoint.org/
• PSPS/PSOM & Other Planned PowerShutoff Resources - https://211connectingpoint.org/psps-psom-other-planned-power-shutoff-resources/

The 211 Connecting Point Contact Center provides a web page with information about wildfire resources.

Web pages

• Home - https://211connectingpoint.org/
• Wildfire resources - https://211connectingpoint.org/wildfire-resources/
  
  
  

The 211 Connecting Point Contact Center provides a web page with information about winter weather resources.

Web pages

• Home - https://211connectingpoint.org/
• Winter Weather Resources - https://211connectingpoint.org/2023-2024-winter-weather-resources/

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The National Runaway Safeline (NRS) aims to keep America’s runaway, homeless, and at-risk youth safe and off the streets. The National Runaway Safeline responds to youth and families in crisis, serving as a national communications system for runaway and homeless youth.

24-hour crisis line - 800-786-2929 (800-RUN-AWAY)


Web pages

• Home - https://www.1800runaway.org/

24-HOUR CRISIS LINE - 530-272-3467
Text - 530-290-6555
Chat - rc.chat/cbv
Business line - 530-272-2046

Community Beyond Violence offers a 24 hour crisis line which is available 365 days a year to victims in crisis from domestic violence, sexual assault, human trafficking, or dating violence, and for their friends or family members. Advocate/Counselors are available 24 hours a day for counseling and response to the hospital or law enforcement. Depending on circumstances, possible emergency transportation, food, and shelter may be available to those in crisis. All services are free, confidential and non-discriminatory.

Web pages

• Home - https://cbv.org/
• Services - https://www.cbv.org/our-services

This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.

24-hour crisis line 800-575-5352

Stand Up Placer's 24-hour crisis line advocates offer support, resources, and referrals to survivors of domestic violence, sexual assault, and human trafficking and their families. If you are unsure if you are a victim, this is a good first step for you to take on your path to safety and healing.

Be sure to follow these precautions:

• Call from a safe location, away from your abuser, so that he/she is not aware that you are planning on leaving or where you are going.
• Be mindful of calling the Crisis Line from your home or your cell phone if your abuser has access to your phone bills or records.
• If your abuser attempts to locate you after you leave, finding that you called Stand Up Placer Crisis Line may alert him/her to which agency is assisting you.

Web pages

• Stand Up Placer - https://www.standupplacer.org/
• Response Teams -- Sexual Assault Response Team (SART) and Domestic Violence Emergency Response Team (DVERT) - https://www.standupplacer.org/get-help/em…