Tahoe City Public Utility District's Parks and Recreation division provides information on parks, beaches, recreation programs and classes.

Web pages

• Home - https://www.tcpud.org/

Sierra Community House provides Crisis Intervention services.  

24-hour Help Line at 800-736-1060.

You may also call the national Suicide and Crisis Lifeline by dialing 988. For more resources please visit the Tahoe Truckee Suicide Prevention Coalition at www.tahoelifeline.org.

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Formerly known as Tahoe SAFE Alliance, Sierra Community House’s Crisis Intervention is dedicated to serving victims of intimate partner / domestic violence, sexual assault, and child abuse. All services are free and available in multiple languages. Sierra Community House will not discriminate against anyone based on actual or perceived race, color, religion, national origin, age, sexual orientation, gender, or disability. All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and families need on the road to safety and recovery.

GET HELP NOW: IF SOMEONE IS HURTING YOU…

Truckee Donner Public Utility District provides the greater Truckee area with water and electric services while guiding the community to conserve resources.

Truckee Donner Public Utility District offers information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

Outages
View the Public Outage Map: https://www.tdpud.org/departments/electric/electric-outage-information

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address for non-customers to receive notifications.

If you are…

CalWORKs p​rovides cash aid and employment services to eligible families with children through California’s public assistance program. 

Services are delivered by county welfare departments and are available in all 58 counties.

Services include:

• Monthly cash assistance to help pay for basic needs such as housing, food, and utilities
• Immediate, short-term aid for families with little or no cash
• Employment and training support to help participants become self-sufficient
• Eligibility determinations based on family size, income, and special needs
• Support for families experiencing the absence, disability, or death of a parent
• Assistance for families with both parents present when the principal earner is unemployed
• Aid for needy caretaker relatives of foster children

Web pages

Home - https://www.placer.ca.gov/2111/CalWORKs-Employment-Services

General California Benefits Information - http://www.benefitscal.org/

Liberty has implemented an Emergency Disaster Relief Program that provides protections to customers affected by wildfire and other natural disasters. In the event that a State of Emergency is declared at the state or federal level, protections would be available to customers who experience loss or disruption of the delivery or receipt of utility service and/or resulted in the degradation of the quality of utility service.

If these criteria are met, Liberty will:

• Waive deposit requirements for residents seeking to re-establish service for one year and expedite move-in and move-out service requests
• Stop estimated energy usage for billing attributed to the time period when the home/unit was unoccupied as a result of the emergency
• Discontinue billing
• Prorate any monthly access charge or minimum charges
• Implement payment plan options for residential customers
• Suspend disconnection for non-payment and associated fees, waiver of deposit and late fee requirements
• Provide support for low-income…

Liberty offers information regarding power outages.

Public Safety Power Shutoff (PSPS) Events

​To protect customers and communities from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages might be prolonged, lasting several days. In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty will initiate a PSPS.

PSPS Alerts

In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file. Call 800-782-2506 to update your account's contact information. An online account can be created through Liberty's website. If you have any difficulty registering your account, please call Customer Care at 800-782-2506 for assistance.

Life-Sustaining …

Liberty provides electric distribution services in the Lake Tahoe region to California customers living in Mono, Alpine, El Dorado, Placer, Nevada, Sierra and Plumas counties. Liberty offers financial assistance and energy efficiency programs for business and residential customers. Liberty has a walk-in center in South Lake Tahoe.

Who to Call about Downed Wires

Downed wires are a serious hazard. If you see a downed wire, please leave the area immediately and call 911 before contacting the utility. To report a downed wire to Liberty Utilities, call 844-245-6868.

Web pages

• Home - https://libertyutilities.com
• Electricity Payment Assistance Plans - https://california.libertyutilities.com/north-lake-tahoe/residential/my-account/my-bill/electric-financial-programs.html

The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

Placer Independent Resource Services (PIRS) provides free services for people with disabilities.  They serves Placer, El Dorado, and Alpine counties. 

PLEASE NOTE
~ PIRS does not provide any kind of financial assistance.
~ PIRS does not provide direct housing placement. PIRS can provide general information about housing resources and can assist with applications; advises about search strategies and tenant/landlord rights and responsibilities. No referral or placement services provided.

Services include

• Assistive Technology (AT) Resource Coordination
• Peer Support
• Personal Assistant Referral
• Benefits Counseling
• Transportation and Housing Resource Information and Advocacy
• Independent Living Skills Training
• Information and Referral
• Individual and Systems Advocacy
• Minor Home Modification
• Transition to Community-based Living
• Diversion from Institutionalization
• Transition to Adulthood for Post-secondary School Youth with disabilities
• Technical Assistance on Disability Access
• Community Education…