Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with the Investor Owned Utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and will begin service to the Cities of Grass Valley Nevada City in Nevada County in 2024.

Pioneer negotiates with energy producers and purchases the electric supply used by homes and businesses in Pioneer’s service area. Pioneer provides the electric energy supply used by homes and businesses which is then transmitted over PG&E’s power poles and transmission wires. PG&E will continue to read customer meters and bills just as they always have.

Pione… [read more]

The Salvation Army is a charitable, faith-based organization that offers support services. Some services may not be available at all times due to funding issues, so call to check on current status.

Services include:

• Food 
  • Food boxes with free bread, fresh produce (when available) and canned goods once per month
  • Food is also available in the lobby once per week
  • Emergency food pantry
• Community meals
• Emergency utility assistance (the City of Roseville)
• Aid to correctional service families
• Holiday programs
  • Toys at Christmas
• Disaster services
  • Emergency preparedness
  • An immediate emergency response including food, water, shelter
  • Getting in touch with loved ones
  • Long-term disaster recovery
  • Spiritual and emotional care
• Spiritual guidance and counseling
  • Bible study
• Youth development and recreational programs
  • Homework assistance
  • No-cost after-school programs
  • No-cost tutoring and mentor program
  • Troops program
  • Music and art
  • Summer camps
• Childc…

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The City of Roseville runs its own electric utility. It is completely separate from PG&E and Pioneer Community Energy. In addition to providing electricity to residents of the City of Roseville, it has its own medical and other payment assistance plans. Roseville Electric customers are not eligible for PG&E programs or payment plans.

Web pages:

• Electric Utility home page - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8663021
• Medical and other payment assistance plans - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8892526

The HOME ENERGY ASSISTANCE PROGRAM (HEAP) is a program of the Low Income Home Energy Assistance Program (LIHEAP) which provides assistance to eligible low-income households.

• The HEAP program provides financial assistance in the form of an annual (once every 12 months) utility payment for gas, electric, propane or firewood to help with the high costs of heating and/or cooling.
• Assistance available for current and/or past due bills, such as a 48-hour shut-off notice.
• Annual utility bill assistance can range from $332 to $1000 (fast track has a supplement up to $1000), depending on the total household income and energy costs. (Please note: dollar amounts may be subject to change.)
• Qualified applicants are selected on a first come first served basis, with priority given to  those with the highest utility costs in relation to income, and vulnerable populations (including elderly, disabled, and small children). The applicant must meet all the necessary guidelines and income requirement…

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The Weatherization Assistance Program - a program of the Low Income Home Energy Assistance Program or LIHEAP - provides free weatherization services and products to improve a home’s energy efficiency and reduce overall utility costs, including attic insulation, weather-stripping, caulking, minor home repairs and related conservation measures (see below), as applicable within the program guidlines. Products and services provided are based upon the evaluation of cost effectiveness and essential needs.
 
Our weatherization services consist of a full assessment of all weatherization measures that Project GO, Inc. has to offer, including heating and cooling (HCS) services, and refrigerator replacement. The services consist of new clients (households or dwellings not previously weatherized under LIHEAP), recipients of emergency heating and cooling services under ECIP HCS, high energy burden households or households with high energy consumption, households with the lowest incomes, particu… [read more]

The Salvation Army is a charitable, faith-based organization that offers support services.

Services include:

• Church and Spiritual care
• Food pantry
• Housing and utility assistance
• Emergency Disaster services
• Youth programs and Summer camps
• Women’s and Men’s programs
• Senior services
• Intermittent Adult and Family Case Management
• Rehabilitation Services Referrals 

Auburn Social Service Office Hours

• Monday, Wednesday, Friday: 10:00 am-2:00 pm Food Pantry
• Monday-Friday: 10:00 am-4:00 pm Homeless ready-made lunch bags ready all week
• Tuesdays and Thursdays: Appointment only. Appointments are scheduled by Karina

PLEASE NOTE; You must call before bringing in non-food donations to ensure we can take them (PLEASE do not leave non-food donations if no one is here).

Regarding rental assistance, Salvation Army does not handle funding outside of their areas:   
   Auburn handles Alta Vista to Newcastle.  
   Roseville handles Newcastle to Roseville.

Placer County Water Agency (PCWA) is the primary water resource agency for Placer County, California, with a broad range of responsibilities including water resource planning and management, retail and wholesale supply of drinking water and irrigation water, and production of hydroelectric energy.

Water
Energy
Stewardship

After Hours Emergency
If you have an after-hours emergency, please call (530) 823-4850 and our answering service will relay your call to standby personnel who can assist you.

During COVID-19: 
PCWA states: "Due to financial challenges caused by COVID-19, PCWA is temporarily suspending water shutoffs for customers unable to pay their bill. If you are having trouble paying your bill please contact Customer Services at collections@pcwa.net."

PCWA Business Center Closed until further notice, in an effort to reduce the transmission risk of COVID-19. Staff remains available to assist customers by telephone at (530) 823-4850 or by email … [read more]

AT&T and DIRECTV outage info: https://www.att.com/outages/California. Make sure you type in the zip code.

HOLIDAY TREE RECYCLING
Holiday trees can be disposed of in two easy ways. All trees must be free of all tinsel, snow flocking, decorations, and metal stands. If you subscribe to green waste service, you can cut up your tree into 3-foot sections and place it in your cart for curbside pickup. Please make sure the lid closes all the way. 

1. Cut and place in Green Waste Cart: Holiday trees can be cut into 3-foot sections and placed in your green waste cart. Please make sure the lid on the cart can close!
2. Take Trees to Designated WM Recycling sites: Waste management will be providing Free Holiday/Christmas Tree Recycling for Nevada County residents. You can take whole trees (free of all tinsel, snow flocking, decorations, and metal stands) to specified locations.

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2022 Holiday Trees
Free Drop Off Locations
All Nevada County, Grass Valley and Nevada City residents can bring Christmas Trees to the following locations on the dates indi… [read more]

McCourtney Road Transfer Station
14741 Wolf Mountain Road
Grass Valley, CA
530-274-3090 (if you are not calling for any of the named menu options, press 0 once or twice and it may take you to a call agent)
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RE: RECYCLING - The Loma Rica (Grass Valley) recycling center site was damaged in the winter storms of 2023. WM has no date for when it might reopen, so all recycling services will be at the McCourtney Rd Transfer Station until further notice. People can watch the WM Facebook page for any updates: https://www.facebook.com/NevadaCountyWM/

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HOURS OF OPERATION

• E-Waste & Universal Waste Only - Wed-Sun, 8am to 3:30pm
• Household Hazardous Waste - Fri-Sun, 8am to 3:30pm for Individual Households. Commercial Customers require an appointment. Call 530-274-0120.

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VIDEO
WM - McCourtney Road Transfer Station - What We Accept - https://www.youtube.com/watch?v=vlnUhvuhHpk
Includes info about how to dispos… [read more]