Placer County Water Agency (PCWA) is the primary water resource agency for Placer County, California, with a broad range of responsibilities including water resource planning and management, retail and wholesale supply of drinking water and irrigation water, and production of hydroelectric energy.

After Hours Emergency
If you have an after-hours emergency, please call (530) 823-4850 and our answering service will relay your call to standby personnel who can assist you.

Web pages

• Home - https://www.pcwa.net/

Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

The Salvation Army provides emergency assistance and community support for Rocklin and Roseville residents. Services include:

• Rental Assistance – Limited funds for Rocklin; none for Roseville until August 2025.
• Utility Assistance – Roseville utilities only; unavailable until August 2025.
• Food Assistance – Emergency pantry and community meals.
• Other Services – Disaster response, showers, holiday programs, childcare, job search support, and spiritual counseling.

Web pages

• Home - https://roseville.salvationarmy.org/roseville/social-services/

The City of Roseville operates a municipal electric utility serving residents and businesses within the City of Roseville. 

Roseville Electric is independent and not affiliated with​ PG&E or Pioneer Community Energy.

Services include:

• Providing electricity to customers within Roseville city limits
• Offering medical baseline and utility payment assistance programs
• Managing energy efficiency programs and rebates

Roseville Electric customers are not eligible for PG&E payment plans or assistance programs.

Web pages

• Home - https://www.roseville.ca.us 
• Electric Utility Home Page - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8663021
• Medical and Other Payment Assistance Plans - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8892526

The City of Roseville's Waste Services Division provides weekly collection for nearly 50,000 residential homes and over 1,500 commercial customers.

​Web pages

• Home - https://www.roseville.ca.us/government/departments/environmental_utilities/at_your_service/trash_and_green_waste#:~:text=The%20City%20of%20Roseville's%20Waste,recycling%2C%20and%20green%20waste%20annually.
• Household Hazardous Waste Drop-Off Locations - https://wpwma.ca.gov/wp-content/uploads/2022/09/Placer-Recycles_Resident-HHW_9.22_WPWMA-site.pdf

The HOME ENERGY ASSISTANCE PROGRAM (HEAP) is a program of the Low Income Home Energy Assistance Program (LIHEAP) which provides assistance to eligible low-income households.

• The HEAP program provides financial assistance in the form of an annual (once every 12 months) utility payment for gas, electric, propane or firewood to help with the high costs of heating and/or cooling.
• Assistance available for current and/or past due bills, such as a 48-hour shut-off notice.
• Annual utility bill assistance up to $1000, depending on the total household income and energy costs. (Please note: dollar amounts may be subject to change.)
• The applicant must meet all the necessary guidelines and income requirements outlined in the program.
• Applicants MUST be residents of Placer or Nevada Counties to qualify for HEAP assistance through Project GO.
• Assistance is available once per year per household.

APPLYING FOR ASSISTANCE

To apply for HEAP assistance, call 888-524-5705. Then:

• PRESS 1 if you live in Placer …

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The Weatherization Assistance Program (WAP) provides free weatherization services and products to improve a home’s energy efficiency and reduce overall utility costs, including attic insulation, weather-stripping, caulking, minor home repairs, and related conservation measures (see below), as applicable within the program guidelines.

Products and services provided are based upon the evaluation of cost effectiveness and essential needs.

Weatherization services consist of a full assessment of all weatherization measures that Project GO, Inc. has to offer, including heating and cooling (HCS) services. 

Once accepted into the program, a thorough assessment of the residence is conducted, including carbon monoxide testing.

Eligibility and Application

​For income eligibility and further program information, please call 916-782-3443 between the hours of 9am and 4pm, Monday through Friday.

This Project GO program serves the entirety of both Nevada and Placer counties.


​Web pages

• Home - https://…

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Environmental Utilities is Roseville's service provider for water, wastewater, waste services, recycled water and stormwater quality services. 

Web pages

• Environmental Utilities home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us

AT&T and DIRECTV outage info are provided here. Please make sure you type in the zip code.

Web pages

• Home - https://www.att.com/
• Outages - https://www.att.com/outages/California

The Disability Disaster Access and Resources Program (DDAR) a joint effort with the California Foundation for Independent Living Centers (CFILC) and PG&E to support people with disabilities and older adults before, during, and after a PSPS event.

The program enables qualified customers who use electrical medical devices to access backup portable batteries through a grant, lease-to-own or the FreedomTech low-interest financial loan program.

Transportation resources, lodging and food options are also provided through an online application process to qualified customers. CFILC administers all aspects of the program.

Web pages

• Home - https://disabilitydisasteraccess.org/
• PSPS resources - https://disabilitydisasteraccess.org/public-safety-power-shutoffs/