The 211 Connecting Point Contact Center can text community members information on resources.

Information and Referral (I&R)

For local resources to meet your needs. Live agents are available Mon-Fri 8:30am-6:30pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources

For occasional alerts (1-2 times a week) on resources only available in Placer County.

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, visit here. 

Web pages

• Home - https://211connectingpoint.org/
• Terms and Conditions - https://educationalmessageservices.com/policies/ 

The 211 Connecting Point Contact Center hosts 211-Travel Training, which offers free individual or group instruction for how to use Nevada County Connects, the Western Nevada County public bus system.

The travel trainer helps people create an individualized training plan to meet their specific travel needs and goals. They learn how to plan their trip, make their journey, and build confidence in using the bus system.

211 Travel Training offers three types of instruction

1. One-On-One Travel Training - Instruction in the skills necessary for independent travel on the public bus system.

2. Public Transit Orientation for Your Group or Organization - A group activity for explaining the local transportation system. Public Transit Orientation occurs at a designated location such as a classroom, home, or office. The orientation includes: overview of local transit system; use of map and schedules for trip planning; fares, passes, and payment options.

3. Route or Destination Specific…

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24-Hour Crisis Line - 530-265-5811

Services
The Behavioral Health Department provides a wide variety of Adult Mental Health Services to the public, particularly for Medi-Cal recipients and those with severe mental illness. These include Mental Health Services and Alcohol and Other Drug Services. County employees provide some services, while contracted individuals and organizations provide other services, with County monitoring.

Service Range
This continuum of care ranges from acute inpatient to routine outpatient services, and includes medication services, psychotherapy, residential services, wellness and recovery, care management, long term institutional care and vocational services. Adult Services monitors the delivery of services to ensure that State standards are met for quality, timeliness and authorization.

Clinics
There are two county clinics. The Western County Crown Point Facility in Grass Valley, and a Truckee clinic at the Joseph Government Center. Visit the Locations and Hours p…

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The City of Grass Valley Building Department attends to code compliance issues and complaints. Residents with complaints can submit a Code Compliance Investigation Request Form. Issues include:

• Unsanitary / Unsafe Property
• Trash, Junk, Debris
• Overgrown and/or piles of Vegetation
• Abandoned / Inoperative Vehicle(s)
• Environmental (sewage, chemicals, etc.)
• Building Code Violation(s) (work without permit, etc.)
• Substandard Housing Conditions
• Deteriorated, Dangerous, Unsafe Building(s)
• Improper or unapproved use or occupancy
• Encroachment in public right of way
• Hazardous Obstruction
• Zoning Violation
• Fencing
• Polluted Water

Web pages

• Code Compliance Investigation Request Form - https://www.cityofgrassvalley.com/webform/code-compliance-investigation-request-form
• Contact - https://www.cityofgrassvalley.com/contact

Nevada County Public Health Department (NCPHD) provides information about communicable diseases, reporting requirements, disease prevention, and related health information.

The Communicable Disease Program works to stop transmission and minimize complications associated with communicable infections and diseases.

If people have questions about COVID-19, Long COVID, or other communicable diseases, the Public Health team is available during regular business hours to answer questions at 530-265-7258.

Web pages

• Home - https://www.nevadacountyca.gov/643/For-Healthcare-Providers
  
  
  

The Homeless Outreach and Medical Engagement (HOME) Team helps connect homeless individuals to services, including mental health services, medical care, public assistance services, and housing assistance services.

Web pages

• Home - https://www.nevadacountyca.gov/2869/HOME-Team

This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.

Chapa-De Indian Health offers excellent primary medical care for every member of your family (from newborns to seniors) at two centers (locations; Auburn, Grass Valley).

Some services include:

• Well Child Checks with Immunizations
• Complete Physical Examinations with Immunizations
• Family Planning, Including Placement of Intrauterine Devices & Vasectomy
• Testing and Treatment of Sexually Transmitted Infections
• Well Woman Exams
• Pregnancy Testing and Prenatal Care
• Management of Chronic Illnesses
• Counseling on Nutrition, Exercise, and Lifestyle
• Screening Exams for Vision, Hearing, Tuberculosis, and Cancers
• Confidential HIV Testing
• Blood Tests
• Electrocardiogram (EKG)
• Minor Surgery
• Treatment of Sprains or Simple Fractures

Specialty Services:
In the event that you require services not available at our healthcare centers, Chapa-De Indian Health will help coordinate care with a specialist. Chapa-De can refer you to any specialist in the region if they accept your health insurance plan and if the…

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Chapa-De has in-house pharmacies at both of our health centers (Locations; Auburn, Grass Valley). Chape-De is able to provide patients with many reduced-cost medications.

Billing:
Chapa-De is able to bill:

• Both of our area Medi-Cal Managed Care Plans (Anthem Blue Cross & California Health and Wellness)
• Straight Medi-Cal
• Medicare Part D
• Some private insurance plans
• Cash prices and deductibles are also available

New prescriptions are filled while-you-wait, and refills are available within three business days of a request. We now offer convenient mail order service so your medications can be delivered to your mailbox. We also offer home delivery to patients in Auburn.

Web pages

• Home - https://chapa-de.org/pharmacy/

Western Sierra’s Urgent Care clinic in Grass Valley offers patients access to health care providers for non-emergency treatment, from minor injuries to illnesses. The Urgent Care clinic is open to anyone in the community and offers no-appointment-needed, same-day health care to patients without a primary health provider, or patients whose primary health provider is not immediately available.
 
Web pages

• Home - https://wsmcmed.org/
• Urgent care - https://wsmcmed.org/services/medical/urgent-care/

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This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.

Sierra Family Health Center provides a rural family practice medical clinic.

Medical Services

• General medical care for children and adults
• Preventative Care
• Chronic health conditions
• Care for minor emergencies
• Well-child exams and immunizations
• Telepsychiatry

Chiropractic Care

• Headaches
• Neck and back pain
• Postural issues
• Sprains and strains
• Sciatica

Dental Services

• Exams and cleanings
• Fillings, crowns, and bridges
• Children’s dentistry
• Hygiene education and prevention

Behavioral Health

• Healthy lifestyle counseling
• Solution-focused therapy for anxiety and depression
• Mindfulness meditation
• Weight loss
• Smoking and alcohol cessation
• Substance misuse management
• Sleep hygiene
• Pain management
• Dental phobia

Provides assistance with Cal-Fresh and Medi-Cal applications.

Sites in Nevada City, North San Juan, and Oregon House. See site listings for contact info.

Websites:

• Main website - https://www.sierraclinic.org/

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This is a Ready to Grow (R2G) resource. Ready to Grow is a Firs… [read more]