To stay at Volunteers of America Family Shelter, a referral through the Coordinated Entry system is required. To receive a referral, call the Placer County Homeless Resource Helpline at 833-375-2237 (833-3PLACER).

Volunteers of America Family Shelter, Home Start Inc. is a non-profit emergency shelter (operating 24/7, 365 days a year) for homeless families in Placer County.

Services include

• Intensive Case Management Services
• Housing advocacy
• Housing placement services
• Individual units – so rather than a nomadic shelter, each family will have their own unit
• Food (as needed)
• Support
• Live in-person support – after hours
• Life skills groups
• Ready to rent certified training
• Extensive housing placement services

Intakes

• Mon-Fri
• Intakes no later than noon
• Emergency cases – intakes after noon
• No walk-ins

Animals
Only service dogs are allowed. Owners must present relevant documents prior to the dog being allowed on property. Documents include a service animal training certificate, shot … [read more]

Emergency Day Respite Center is available for day use only.

The Emergency Day Respite Center provides:

• Warm meals
• Showers (not ADA compliant or wheelchair roll-in accessible)
• Laundry
• Case Management
• Access to counseling, community, and basic necessities
• Longer-term support when possible

Offers assistance in multiple languages through a Language Line service.

HOURS
Open Tuesday, Wednesday, and Thursday from 1 pm to 5 pm.
Starting 2024, hours will be Tuesday, Wednesday, Thursday and Friday from 1 pm - 5pm. 

LOCATION
Church of the Mountains at 10079 Church Street, Truckee, CA 96161
(This is the new location as of June 1, 2021. Lower level.)

CONTACT
For more information please email: NTTHS@amihousing.org

DONATIONS
Call NTTHS program phone at 530-386-7954 to inquire if we are receiving donations. DO NOT DROP OFF DONATIONS WITHOUT CALLING. We may accept donations at Church of the Mountains at 10079 Church Street during open hours. The Emergency Respite … [read more]

The Emergency Warming Center (EWC) in Truckee is scheduled to be open every Tue, Wed, and Thu through Thu 3/28/24 AND any other nights when weather triggers opening until 3/31/24.

WEATHER TRIGGERS FOR THE EWC TO OPEN

• A temperature of 15 degrees F. or less with windchill
• One foot or more of snow predicted overnight
• Other severe or extreme weather condition/s as forecasted by the National Weather Service such as heavy rain or winds
• and sufficient staff and volunteer coverage

See NOAA.gov forecast for zip code 96161: https://forecast.weather.gov/MapClick.php?lat=39.3216&lon=-120.1688#.YXGNahrMI2w

• This is an Emergency Shelter for unhoused adults 18+ years.
• People who have housing but are stranded are unable to stay at the EWC.
• Families with children under 18 are unable to stay at the EWC but can call the program phone for resources.
• If someone is housed but fleeing a domestic violence situation, they can call the Sierra Community House helpline 24/7 at 800-736-1060.

IF/WHEN OPEN
6pm to 7:…

[read more]

My Sister’s House serves Asian and Pacific Islander and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking by providing a culturally appropriate and responsive safe haven, job training, and community services.

Washoe County, Nevada, has housing and homeless services in Reno that may be available to people who inquire from the Tahoe Truckee area.

The Nevada Cares Campus Emergency Shelter admits men and couples.
Location: 1800 Threlkel St., Reno, NV, 89512
Contact Phone Number: 775-329-4141  
Criteria for emergency bed: Provide name, date of birth, and share the resources one is seeking 

The Nevada Cares Campus Safe Camp serves as a space where staff provides access to basic services and a more secure location for individuals not wishing to move into congregate shelters. To be eligible the person must complete an application form, be willing to work towards a housing plan and be able to manage their own activities of daily living.
Location: Line Dr., Reno, NV, 89512 
Contact information:  RegionalHomelessServices@washoecounty.gov.  

Our Place is a shelter for single women and families.
Location: ​605 S 21st St, Sparks, NV 89431
Contact In… [read more]

The Coordinated Entry system provides a telephone hotline that serves as a centralized gateway for people who are homeless and in need of services in Nevada and Placer counties.

People who are homeless may call 1-833-3PLACER (1-833-375-2237) in Placer County, and 2-1-1 in Nevada County (or 877-847-0499 from outside Nevada County). Callers will be asked questions to determine their eligibility for various housing programs. Their needs are shared with participating Homeless Resource Council of the Sierras' homeless service providers.

The Homeless Resource Helplines help homeless service agencies throughout Placer and Nevada Counties better coordinate services and prioritize needs. Homeless individuals have their needs assessed in a consistent manner, and the confidential data is placed into a centralized database, the Homeless Management Information System (HMIS). The helpline is also available in Spanish.

The Homeless Resource Council of the Sierras launched the Coordinated Entry system i… [read more]