Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. Callers have access to emergency shelter as well as long term/permanent housing by going through the Coordinated Entry process.

Coordinated Entry intakes can be completed by calling our Homeless Resource Helpline at 833-3PLACER (833-375-2237).

For additional resources to help with homelessness, you may also call our 24 hour Contact Center at 833-DIAL211 (833-342-5211).

Any Nevada County resident who has a current positive test result for COVID-19 or who has long COVID may be eligible for some County services if they have no other support available from family or friends. Positive test result can be from a testing site or a home antigen test. If a home test, a public health nurse will determine if a PCR/on site test is needed. People in these situations can call 211 to be put on a list. County staff will contact them to see if they can assist with services.

All COVID-19 support referrals received over the weekend or on holidays will be reviewed the next business day (regular hours are Mon-Fri 8am-5pm excluding holidays). Hotel rooms are not available as an isolation resource.
 
For people with a current positive COVID test result, the County may be able to provide supplies that can be ordered online for delivery:

• groceries
• toiletries
• diapers
• cleaning supplies

For COVID-19 test kits call Nevada County COVID-19 Nurse Line at 530-265-7258 and arrange f… [read more]

211 Connecting Point provides information about disaster preparedness.

• Listos California Disaster Preparedness Info - https://www.listoscalifornia.org/disaster-preparedness/
• Resources - https://www.listoscalifornia.org/resources/ -  Listos California has free materials in many languages that you can use and share to promote disaster preparedness in your home and community. Find documents such as the Disaster Ready Guide and First Aid Kit for Your Mind.
• Disaster Directories by County - https://www.listoscalifornia.org/prepare-your-community/toolkit/disaster-directories-english/ - 58 Disaster Directories for each California county, with information to help highly vulnerable populations get ready for wildfires, earthquakes, floods and power shutoffs.
• Hazard Maps - show risk of earthquake, wildfire, and flood by county. https://www.listoscalifornia.org/prepare-your-community/toolkit/hazard-maps-english/

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Disa… [read more]

Nationwide Emergency Alert Test
On Wednesday, October 4, 2023, beginning at approximately 11:20am PACIFIC TIME, FEMA, in coordination with the Federal Communications Commission (FCC), will conduct a nationwide test of the Emergency Alert System (EAS) and Wireless Emergency Alerts (WEA). The national test will consist of two portions, testing WEA and EAS capabilities.

The test and the loud audio alert will go to devices that receive signal such as cell phones, computers, radios, smart speakers, and TVs.

IMPORTANT - If you have a hidden cell phone because you are a survivor of domestic violence (or for some other reason), you will need to turn your phone off to avoid getting the loud audio alert from the test. 

• If a phone is off before the test alert is sent and not turned back on until after the WEA Test expires (approximately 30 minutes), the phone should not get the test message.
• See more info about silencing your phone for tests like this&nb…

[read more]

211 Connecting Point provides information about PG&E Public Safety Power Shutoffs.
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UPDATES
For the most recent updates go to https://pgealerts.alerts.pge.com/outages/map/
Nevada County, Placer County, and Tahoe/Truckee are in PG&E Geographic Zone 5

Text PSPS to 211211 to receive general PSPS information via text on your mobile device.
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How customers can prepare
As part of PSPS preparedness efforts, PG&E is asking customers to:

• Update your contact information at pge.com/mywildfirealerts or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shutoff.
• Plan for medical needs like medications that require refrigeration or devices t…

[read more]

211 Connecting Point provides information about rotating power outages / rolling blackouts.

During heatwaves, the California Independent System Operator (CAISO), the organization that runs the state’s electric grid, can call for rotating outages statewide to protect the stability of the grid. All utilities in the state – including PG&E may be called on to participate.
https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/find-your-rotating-outage-block/find-your-rotating-outage-block.page
These outages typically last between 1 to 3 hours for most customers. These are not Public Safety Power Shutoffs due to extreme fire danger, and are not related to any issues with PG&E’s equipment or its ability to deliver energy locally.

FAQs - https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/keep-power-on.page#faq

California Independent System Operator
http://www.caiso.com/Pages/default.aspx
You can do yo… [read more]

211 Connecting Point can text community members information on resources as follows:

I&R (Information and Referral) to resources nearby to meet your needs. Live agents are available Monday-Friday 8:30 am-6:30 pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources
For occasional alerts (1-2 times a week) on resources only available in Placer County

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, please visit: https://educationalmessageservices.com/policies/
 

211 Travel Training offers free individual or group instruction for how to use Nevada County Connects, the Western Nevada County public bus system. The travel trainer helps people create an individualized training plan to meet their specific travel needs and goals. They learn how to plan their trip, make their journey, and build confidence in using the bus system.

211 Travel Training offers three types of instruction
1. One-On-One Travel Training - Instruction in the skills necessary for independent travel on the public bus system.
2. Public Transit Orientation for Your Group or Organization - A group activity for explaining the local transportation system. Public Transit Orientation occurs at a designated location such as a classroom, home, or office. The orientation includes: overview of local transit system; use of map and schedules for trip planning; fares, passes, and payment options.
3. Route or Destination Specific Group Trips  - An experiential small group training  to u… [read more]

For general wildfire information see the 211 Wildfire Resources web page at https://211connectingpoint.org/wildfire-resources/

Following a wildfire, people whose homes are damaged or destroyed will work with the County of Nevada and other agencies and organizations to clean up, repair, rebuild, and return home. Links to event-specific information may be added to this listing.
 

For general wildfire information see the 211 Wildfire Resources web page at https://211connectingpoint.org/wildfire-resources/

Following a wildfire, people whose homes are damaged or destroyed will work with the County of Placer and other agencies and organizations to clean up, repair, rebuild, and return home. Links to event-specific information may be added to this listing.