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211 - PLACER COUNTY WILDFIRE RESOURCES

WILDFIRE RESOURCES #74481317


Wildfire resources are provided by 211 Connecting Point.

ALERTS
To SIGN UP for Placer Alerts, visit www.placer-alert.org.

EVACUATIONS
To see an interactive map of the evacuation area for Placer County (including incident-specific zones for the River Fire) view the PCSO River Fire evacuation map.

CALFIRE MAP
Cal Fire statewide fire map & incident information here.

EVACUATION CENTERS
There are no Temporary Evacuation Points & Congregate Shelters currently open for River Fire evacuees.

IF ALL ARE CLOSED: SHELTER OPTIONS FROM RED CROSS
If you are under a mandatory Evacuation Order and Temporary Evacuation Points are closed, you can call Red Cross 24/7 at 1-844-236-0153.

ANIMAL EVACUATIONS
  • For animal evacuations: Contact Placer County Animal Services Center at 530-886-5500. Dial extension 2.
  • For evacuees: Evacuees requiring support with animals are encouraged to seek boarding, hotel or other options. If additional support is needed, small or large animals can be taken to the Placer …
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EMERGENCY DISASTER RELIEF

LIBERTY UTILITIES #74672165


local_phone
  • Liberty Utilities
    1-800-782-2506

Liberty Utilities has implemented an Emergency Disaster Relief Program that provides protections to customers affected by wildfire and other natural disasters. In the event that a State of Emergency is declared at the state or federal level, protections would be available to customers who experience loss or disruption of the delivery or receipt of utility service and/or resulted in the degradation of the quality of utility service.

If these criteria are met, Liberty Utilities will:
  • Waive deposit requirements for residents seeking to re-establish service for one year and expedite move-in and move-out service requests
  • Stop estimated energy usage for billing attributed to the time period when the home/unit was unoccupied as a result of the emergency
  • Discontinue billing
  • Prorate any monthly access charge or minimum charges
  • Implement payment plan options for residential customers
  • Suspend disconnection for non-payment and associated fees, waiver of deposit and late fee requirements
  • Provide su…
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GEOGRAPHIC ZONES MAP - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #72991169


PG&E Geographic Zones - https://www.pge.com/pge_global/common/pdfs/safety/emergency-preparedness/natural-disaster/wildfires/2019-PGE-Geographic-Zones.pdf.

Areas of Nevada and Placer Counties that are served by PG&E are in Zone 5.

Zone outlines are based on the California Public Utilities Commission (CPUC) High Fire Threat Map https://www.cpuc.ca.gov/firethreatmaps/ (info about the map). CPUC Fire Map is here: https://ia.cpuc.ca.gov/firemap/
LIBERTY UTILITIES

LIBERTY UTILITIES #74672087


local_phone
  • Liberty Utilities
    1-800-782-2506

Liberty is a regulated water, wastewater, natural gas, electric, and propane/air utility company providing local utility management, service, and support to small and mid-sized communities across the United States and Canada.

For emergencies, call 911 then call Liberty Utilities.

Webpages:
REACH - RELIEF FOR ENERGY ASSISTANCE THROUGH COMMUNITY HELP - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #4662084


The PG&E REACH program helps low-income families keep their utilities services turned on in times of hardship or crisis. REACH stands for Relief for Energy Assistance through Community Help.

REACH provides an energy credit for up to $300 based on the past due bill (energy credit support is subject to funding availability). A non-profit organization runs the REACH program from 170 offices in Northern and Central California

PLEASE NOTE:
  • REACH is available only once within a 12-month period and customer must qualify for the program.
  • REACH funding is a fixed amount each month and can run out before the end of the month. In this case, people must wait to apply until the beginning of the next calendar month.

Enrolling in REACH
Complete the following steps to enroll in REACH:
  1. Determine whether you qualify. Visit the REACH Criteria and Guidelines page at https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/one-time-assistance/reach/reach-criteria-and-gu…
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SELF-GENERATION INCENTIVE PROGRAM (SGIP) - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #70378748


PG&E is a Program Administrator of the statewide Self-Generation Incentive Program (SGIP), which is providing financial incentives for Medical Baseline customers installing new, qualifying equipment for storing energy for their homes.

The SGIP Equity Resiliency incentive is designed to allow customers to install a home battery storage system at no cost to them. In July 2020, PG&E was approved for the SGIP Marketing Education and Outreach Plan and Financial Assistance pilot, both of which are specifically focused on supporting Medical Baseline customers in HFTD. The Financial Assistance pilot alleviates the need for customers to pay upfront costs and enables additional customers to participate in the program.
 
Self-Generation Incentive Program (SGIP) - https://www.pge.com/en_US/residential/save-energy-money/savings-solutions-and-rebates/understand-the-solar-process.page

SGIP is a program of the California Public Utilities Commission (CPUC). www.cpuc.ca.gov/sgipinfo/
TAHOE-TRUCKEE POWER OUTAGES

LIBERTY UTILITIES #74672093


local_phone
  • Liberty Utilities
    1-800-782-2506

Public Safety Power Shutoff (PSPS) Events
To protect its customers and community from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages are expected to be prolonged and could extend upwards of three days.

PSPS Alerts
Email and phone notifications for all customers that will be affected by PSPS events are provided by Liberty Utilities. An online log in can be created through Liberty's website at https://libertyutilities.com. Customers can add their email and contact info. to receive notifications.

Update contact information at Liberty on the My Profile webpage or by calling 1-800-782-2506 to be notified of emergencies and power shutoffs.

Outage map: https://california.libertyutilities.com/topaz-lake/residential/emergencies/electrical/outages-map.html

Life-Sustaining Medical Equipment
Customers who require power to operate life-essential medical equipment are strongly encouraged to call 9-1-1 if they ar… [read more]