CalFresh
CalFresh (also known as the Supplemental Nutritional Assistance Program or SNAP) is a federally mandated program that provides monthly food benefits to assist low-income households in purchasing nutritious food. Visit the California Department of Social Services CalFresh Site for more information on the CalFresh program.

CalFresh Benefits
The amount of CalFresh benefits depends on family size, income, and monthly expenses such as housing, utilities, and child care. The benefits will be loaded onto an Electronic Benefits Transfer card (EBT card) that looks like a regular credit card and can be used at most markets and grocery stores. Learn more about how to get and use your EBT card. In general, these benefits are for any food or ingredient intended for human consumption. Benefits may also be used to buy seeds to grow your own food. Benefits may not be used for items such as alcoholic beverages, cigarettes, or paper products. CalFresh benefits may be able to be used at some resta…

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The Public Works department of the Nevada County Community Development Agency maintains and engineers roads and bridges, issues encroachment and oversize vehicle permits, maintains county vehicles, manages transfer stations, landfills, and wastewater plants.

Public Works does NOT attend to downed power lines or other utililty lines, or gas leaks.

Call 9-1-1 if...

• a power line is down
• you smell natural gas or propane, which indicates a possible gas leak
• for any other possibly life threatening situation

A natural gas leak or a propane leak can be extremely dangerous. This includes any size of propane tank, including small ones used with barbecues. Report gas leaks immediately by calling 9-1-1 and then call your provider.

Never touch downed wires. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then call your electri… [read more]

In the event of a disaster, the Ready Nevada County dashboard will display real-time data.
READY NEVADA COUNTY DASHBOARD - https://nevcounty.maps.arcgis.com/apps/MapSeries/index.html?appid=dfae8e3b36e3455bbf9dcc865349e72e

The Nevada County Office of Emergency Services (OES) is responsible for coordinating with County departments, municipalities, key stakeholders, and special districts to mitigate against, prepare for, respond to, and recover from all disasters.

Ready Nevada County is an effort coordinated by OES to raise awareness and mobilize the community to prevent and prepare for wildfires.

2022 READY, SET, GO! Handbook - English
https://www.nevadacountyca.gov/DocumentCenter/View/44617/2022-Ready-Nevada-County-Handbook-PDF
Includes info about evacuation planning and checklists.

Spanish Handbook - 2021 ¡PREPARADOS, LISTOS, A EVACUAR! Manual
Spanish READY, SET, GO! 
https://www.nevadacountyca.gov/DocumentCenter/View/38907/RNC2021_Handbook-Spanish-WEB?bidId=… [read more]

If there is a life-threatening emergency call 9-1-1 to report immediately.
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In addition to the resources below, see the 211 Connecting Point page "Winter Weather Resources" at https://211connectingpoint.org/winter-weather-resources/
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Winter Storm Info and Resources

• Road Conditions and Closures
  • ​Nevada County - includes interactive map - https://www.nevadacountyca.gov/2721/Road-Conditions-and-Closures
  • CalTrans - https://roads.dot.ca.gov/ or call 800-427-7623
  • CalTrans winter driving tips including Sierra pass closures - https://dot.ca.gov/travel/winter-driving-tips
• Winter Preparedness info from Nevada County Office of Emergency Services - https://www.nevadacountyca.gov/1336/Winter-Preparedness
• Living in Snow Country - A Guide to Nevada County’s Snow Removal Program including FAQs - https://www.nevadacountyca.gov/2649/Living-in-Snow-Country
• Snow Plow Operations - …

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211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

 

California 211 Direct Phone Numbers

2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food…

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211 Connecting Point provides information about rotating power outages / rolling blackouts.

During heatwaves, the California Independent System Operator (CAISO), the organization that runs the state’s electric grid, can call for rotating outages statewide to protect the stability of the grid. All utilities in the state – including PG&E may be called on to participate.
https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/find-your-rotating-outage-block/find-your-rotating-outage-block.page
These outages typically last between 1 to 3 hours for most customers. These are not Public Safety Power Shutoffs due to extreme fire danger, and are not related to any issues with PG&E’s equipment or its ability to deliver energy locally.

FAQs - https://www.pge.com/en_US/residential/outages/planning-and-preparedness/safety-and-preparedness/keep-power-on.page#faq

California Independent System Operator
http://www.caiso.com/Pages/default.aspx
You can do yo… [read more]

Public Works provides a wide range of public services such as:

• Bus Service/Transit
  • Placer County Transit (PCT)
  • Dial-A-Ride
  • Placer Commuter Express (PCE)
  • Tahoe Truckee Area Regional Transit (TART)
• Environmental Utilities (Garbage/Recycling, Sewer, Water)
• Floodplain Management
• Maintenance of County Vehicles
• Public Works Engineering
• Road Maintenance
  • Provides roadside tree and vegetation control
  • Emergency roadway hazard response
  • Repairs and maintains bridges
  • Maintains roadway signs, striping, and traffic signals
  • Snow removal in eastern Placer County, including North Lake Tahoe
  • Provides an encroachment permit for minor work in and around county maintained roads
  • Road issues/concerns can be reported to Placer County Connect
• Stormwater Quality
  • Reduces pollutants in stormwater runoff
  • Eliminates non-stormwater discharges
  • Lessens the long-term impacts of stormwater discharges from development, business and municipal activities
  • Educates the public about stormw…

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CalWORKs is a public assistance program that provides cash aid and services to eligible families that have a child(ren) in the home. The program serves all 58 counties in the state and is operated locally by county welfare departments.

The County of Placer has CalWORKs offices in Auburn, Rocklin, and Carnelian Bay (Tahoe).

If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses.

The amount of a family‘s monthly assistance payment depends on a number of factors, including the number of people who are eligible and the special needs of any of those family members. The income of the family is considered in calculating the amount of cash aid the family receives.

Generally, services are available to:

• Families that have a child(ren) in the home who has been…

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Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

The Salvation Army is a charitable, faith-based organization that offers support services. Some services may not be available at all times due to funding issues, so call to check on current status.

Roseville Corps service area is cities of Rocklin and Roseville ONLY. (No longer serves Granite Bay, Lincoln, Loomis, Penryn, Sheridan. No other Corps is currently serving those areas.)

Cities, zip codes served by The Salvation Army Roseville Corps

Rocklin	95677
Rocklin	95765
Roseville	95661
Roseville	95678
Roseville	95747

Services include

• Food pantry
• Community meals
• Rent and deposit assistance (in City of Roseville & Rocklin) - As funding allows.
• Emergency utility assistance (City of Roseville utilities only - nothing for PG&E) - As funding allows. Limited appointment times during Oct, Nov, Dec.
• Aid to correctional service families
• Holiday programs
• Disaster services
• Spiritual guidance and counseling
• Youth development and recreational…

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