Liberty has implemented an Emergency Disaster Relief Program that provides protections to customers affected by wildfire and other natural disasters. In the event that a State of Emergency is declared at the state or federal level, protections would be available to customers who experience loss or disruption of the delivery or receipt of utility service and/or resulted in the degradation of the quality of utility service.

If these criteria are met, Liberty will:

• Waive deposit requirements for residents seeking to re-establish service for one year and expedite move-in and move-out service requests
• Stop estimated energy usage for billing attributed to the time period when the home/unit was unoccupied as a result of the emergency
• Discontinue billing
• Prorate any monthly access charge or minimum charges
• Implement payment plan options for residential customers
• Suspend disconnection for non-payment and associated fees, waiver of deposit and late fee requirements
• Provide support for low-income…

[read more]

In the event of disaster, Nevada County Office of Emergency Services recommends the following trusted information sources (aka trusted news sources).

Trusted information sources, per Ready Nevada County's "Ready, Set, Go" Guide:

• 211 Connecting Point, 2-1-1 or 1-833-DIAL211, 211ConnectingPoint.org
• CHP Grass Valley, 530-477-4900
• County of Nevada, 530-265-1218, MyNevadaCounty.com
• County of Nevada Office of Emergency Services, 530-265-1515, ReadyNevadaCounty.org
• Sierra Sun, SierraSun.com
• The Union, TheUnion.com
• YubaNet, YubaNet.com
• KNCO 830AM, KNCO.com
• KOH 780AM, KKOH.com
• KTKE 101.5 FM, TruckeeTahoeRadio.com
• KVMR 89.5 FM & 105.1 FM, KVMR.org
• Nevada County Media, NevadaCountyMedia.org, Channel 17 (Comcast & Suddenlink)
• Tahoe Truckee Media, https://ttctv.org/

This list also appears in the Ready, Set, Go! Handbook on page 31 of the paper guide and page 34 of the PDF. Links to English and Spanish below.

Web pages

• English Handbook - 
  https://www.nevadacountyca.gov/DocumentCenter/View/4…

[read more]

The Nevada County Assessor's Office locates all taxable property within Nevada County, identifies the owner of each parcel of taxable property, establishes the assessed value of all taxable property in accordance with the law, and publishes annual and supplemental assessment rolls.

Reassessment for property damaged from disaster
In the event of property damage due to misfortune or calamity, property owners can apply to have the property's value reassessed.

Web pages

• Assessor's Office home - https://www.nevadacountyca.gov/163/Assessor
• Application for Reassessment of Property Damaged by Misfortune or Calamity - https://www.nevadacountyca.gov/DocumentCenter/View/19635/Application-for-Reassessment-of-Property-Damaged-by-Misfortune-or-Calamity-PDF

 

In the event of a disaster, the Ready Nevada County dashboard will display real-time data on the Ready Nevada County Dashboard.

The Nevada County Office of Emergency Services (OES) coordinates with County departments, municipalities, key stakeholders, and special districts to mitigate against, prepare for, respond to, and recover from all disasters.

Ready Nevada County is an effort coordinated by OES to raise awareness and mobilize the community to prevent and prepare for wildfires.

2024 READY, SET, GO! Handbook - English

2024 ¡PREPARADOS, LISTOS, A EVACUAR! Manual

​Web pages

• Home - http://www.mynevadacounty.com/1182/Office-of-Emergency-Services
• Ready Nevada County Dashboard - https://nevcounty.maps.arcgis.com/apps/MapSeries/index.html?appid=dfae8e3b36e3455bbf9dcc865349e72e
• Preparedness Toolkit - https://www.nevadacountyca.gov/2792/Preparedness-Toolkit
• About OES - https://www.nevadacountyca.gov/1241/About
• Community Resources - https://www.nevadacountyca.gov/3517/211-Community-Resources
• 2024 REA…

[read more]

 The 211 Connecting Point Contact Center can text community members information on resources.

Information and Referral (I&R)

For local resources to meet your needs. Live agents are available Mon-Fri 8:30am-6:30pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources

For occasional alerts (1-2 times a week) on resources only available in Placer County.

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, visit here. 

Web pages

• Home - https://211connectingpoint.org/
• Terms and Conditions - https://educationalmessageservices.com/policies/ 

If you are having a life-threatening emergency call 9-1-1. For example, if you have lost power to essential life-sustaining medical devices and do not have backup power for them, or you have a medical need for temperature control.

-

FREED works with the California Foundation for Independent Living Centers (CFILC) and PG&E to support people with disabilities and older adults during a Public Safety Power Shutoff (PSPS) event or other emergencies due to power shutoffs. The goal is to enable them to remain safe while independent in their residences and communities.

Funding for some services listed below is ONLY for PSPS events (or other power outage events for which PG&E may activate FREED). There is no funding for generators. No generators are available through any of these programs.

FREED is available to possibly assist in several ways:

DISABILITY DISASTER ACCESS & RESOURCES (DDAR) - DDAR assists individuals with disabilities and older adults in disaster readiness and recovery. …

[read more]

United Way of Nevada County allocates donated funds from annual fundraising campaign to qualified Nevada County non-profit human service organizations; forwards donor designated funds to non-profit health and human service organizations; collaborates with local government, education, local businesses and humans service organizations.
Programs include:

• Food Access Saturday - Free food distribution every Saturday at 440 Henderson Street, Grass Valley (10 AM - 1 PM). https://uwnc.org/food-access-saturday-1
• School Food Pantry - Access to healthy food beyond the school day and empower them to care for themselves, their families, and their future. https://uwnc.org/school-food-pantry-1https://uwnc.org/school-food-pantry-1
• Project Warmth - Winter clothing giveaway at their Shopping Sprees. https://uwnc.org/project-warmth
• A Healthier Nevada County - Medical, Dental and Vision services. https://uwnc.org/a-healthier-nevada-county
• A Day of Action - Annual day of community action, volunteers a…

[read more]

The 211 Connecting Point Contact Center provides information about health and human services programs and helps callers connect to the services that best meet their needs.

Services are available by phone 24 hours a day, seven days a week, and by text and instant message Monday through Friday from 8:30am to 5pm. Help is offered in many languages.

Services are accessible to people with disabilities. The 211 Connecting Point website offers guided searches by topic with information on community programs and services.

In the event of disasters such as wildfires and winter storms, 211 Connecting Point provides timely disaster-related information via the 211 call center and website.

Service area: Nevada County, Placer County, Tahoe/Truckee


Web pages

• Home - https://211connectingpoint.org/
• Quick Links for a guided search by topic - https://cde.211connectingpoint.org/

The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

…

California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number

[read more]

211 Connecting Point Contact Center provides information about disaster preparedness.

• Listos California Disaster Preparedness Information
• Resources - Listos California has free materials in many languages that you can use and share to promote disaster preparedness in your home and community. Find documents such as the Disaster Ready Guide and First Aid Kit for Your Mind.
• Disaster Directories by County - 58 Disaster Directories for each California county, with information to help highly vulnerable populations get ready for wildfires, earthquakes, floods and power shutoffs.
• Hazard Maps - These show the risks of earthquakes, wildfires, and floods by county.
  
  

Web pages

• Home - https://211connectingpoint.org/
• Listos California Disaster Preparedness Information - https://www.listoscalifornia.org/
• Resources - https://www.listoscalifornia.org/resources/
• Disaster Ready Guide - https://www.listoscalifornia.org/resources/?group=disaster-ready-guide
• First Aid Kit for Your Mind - https://www.listosc…

[read more]