The Arrearage Management Plan (AMP) is a debt forgiveness plan for PG&E customers who are eligible. For every on-time payment over a 12-month period, a portion of the customer’s past due amount is reduced. Customers must be enrolled in one of PG&E's financial assistance programs, CARE or FERA, and may also be participating in REACH and/or LIHEAP programs.
 
See ARREARAGE MANAGEMENT PLAN (AMP) on this page for more info and FAQs:
https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/payment-assistance-overview/payment-assistance-overview.page

Who can participate in AMP?
In order to be eligible for this plan, you must be a residential customer and meet all the following eligibility requirements. You must:

• Be enrolled in one of PG&E's financial assistance programs, CARE or FERA. https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/care/care.page
• Owe at least $500 or more on your gas and electric bill…

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Information about internet service in Nevada County, including low income, accessibility, and senior programs, and local broadband providers and coverage maps.

March 2022 - Need for Speed Survey MyNevadaCounty.com/Broadband
Nevada County leaders invite all residents to participate in a new a survey that will assess high-speed internet (or “broadband”) availability and reliability across the County. The results of this survey will help us prioritize new broadband projects, apply for funding, and advocate to elected officials and state regulators. https://www.mynevadacounty.com/3521/Need-for-Speed-Survey
Need help? Call 530-562-4992 to provide the survey responses via phone, or email broadband@co.nevada.ca.us
Survey results at https://experience.arcgis.com/experience/dbd84999d7264bc99c885af5e5c652df

Low income, accessibility, & senior programs
https://www.mynevadacounty.com/1474/Low-Income-Accessibility-Senior-Programs

Local broadband providers and coverage maps
https://www.myneva… [read more]

https://www.waste101.com/hours-location/

Provides garbage and refuse removal and curbside recycling.

Residential Services - https://www.waste101.com/residential-services/

If your family income has dropped by 25% or more and/or you qualify for the Nevada County or other assistance programs, you may be eligible for the Truckee Donner Public Utility District's  Energy Savings Program (ESP) and Payment Assistance Credit. Contact Sierra Community House at (530) 587-2513 to see if you qualify. In addition, applicant must be a TDPUD account holder and primary resident. Applicant must re-certify every two years to continue receiving the credit. 

Features and Benefits
A certified energy specialist can assess your home for free to identify opportunities to reduce your energy and water bills. In addition, receive an annual credit on your bill equal to your largest bill in the past 12 months (up to $200). Based on what you need, they will provide you with energy and water savings products to help you start saving immediately.  Products may include:

• Up to 50 energy efficient LED light bulbs
• Low-flow showerheads
• Sink aerators
• Weather stri…

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Public Safety Power Shutoff (PSPS) Events
To protect customers and communities from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages might be prolonged, lasting several days. In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty will initiate a PSPS. This practice of de-energization as a last resort for public safety is regulated by the California Public Utilities Commission (CPUC).

PSPS Alerts
In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file. Call 800-782-2506 to update your account's contact information. An online account can be created through Liberty's website at https://california.libertyuti… [read more]

Liberty provides natural gas, water, and electricity distribution services. Its utility operations are primarily located in the United States and Canada. Liberty provides walk-in centers, energy efficiency programs, and programs for businesses and residential customers.

For emergencies, call 911 then call Liberty Utilities.

Call 9-1-1 if...

• a power line is down
• you smell natural gas or propane, which indicates a possible gas leak
• for any other possibly life threatening situation

A natural gas leak or a propane leak can be extremely dangerous. This includes any size of propane tank, including small ones used with barbecues. Report gas leaks immediately by calling 9-1-1 and then call your provider.

Never touch downed wires. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then call your electricity provider.

Most of Nevada… [read more]

The North Tahoe Public Utility District (NTPUD) Board of Directors adopted a COVID-19 Rate Relief Credit program to assist NTPUD residents and businesses that have been economically impacted by the COVID-19 pandemic.
 
The Rate Relief Credit Program offers a one-time account credit to to customers who have been financially impacted by COVID-19. Approved qualifying eligible customers, on a first come first served basis, will receive a one-time credit applied to their account equal to one month of the fixed portion of their monthly water and/or sewer utility bill (base charges, system replacement, and state and federal mandate fees).

Applications

1. Review the eligibility guidelines to confirm eligibility.
2. Download the application, email (customerservice@ntpud.org) or call the District at 530-546-4212, to receive a paper copy in the mail, or pick up an application from the vestibule at the Administrative Offices at 875 National Ave. (District offices are clo…

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Southwest Gas provides a gas bill discount to income-eligible customers. Customers may receive up to a 20% discount on monthly gas bills at their primary residence. Discount is determined by the total gross income for all people living in your household.

• Review income guidelines here: https://myaccount.swgas.com/Portal/#/CareProgramPre
• Apply here if eligible: https://myaccount.swgas.com/Portal/#/EnrollCAREProgramPre

Contact Southwest Gas: https://www.swgas.com/en/contact-us
Contact page includes links to bill pay kiosk locations and more.

Southwest Gas provides natural gas service to Arizona, California and Nevada. If you smell or suspect a gas leak, call 9-1-1 and Southwest Gas at 877-860-6020, day or night, whether you're a customer or not.

Through the Energy Share Program, Southwest Gas customers with qualifying financial hardships may receive financial assistance on their Southwest Gas bills once in each 12-month period in an amount up to $400. General guidelines apply to those living at or below 200% of the federal poverty level; however, additional consideration is also given to verified financial crises or unexpected financial difficulty.

Learn more and apply by visiting https://www.swgas.com/en/energy-share

Contact Southwest Gas - https://www.swgas.com/en/contact-us
Contact page includes links to bill pay kiosk locations and more.

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Customers may apply for assistance with their Southwest Gas bill at the following locations, but must call BEFORE going to their community location as certain … [read more]