Tahoe Truckee Sierra Disposal provides garbage and refuse removal and curbside recycling.

For questions about senior discount eligibility for residential service call 530-583-7800. Eligibility requirements include being a full time resident at the service address and being enrolled in the CARE utility payment assistance plan through the electric utility provider.

There is no senior discount for use of the transfer station.

Websites:

• Home page - https://www.waste101.com/
• Residential Services - https://www.waste101.com/residential-services/
• “Tahoe One Big Bin” a Placer County's website which describes the method of recycling which allows trash and recycling to go in the same bin/garbage can and it is later sorted to recover recyclable materials at the Materials Recovery Facility in Truckee. - https://tahoeonebigbin.com/

AT&T and DIRECTV outage info are provided here. Please make sure you type in the zip code.

Web pages

• Home - https://www.att.com/
• Outages - https://www.att.com/outages/California

The North Tahoe Public Utility District provides water, wastewater, and recreation service to the residents and visitors of Kings Beach, Tahoe Vista, Carnelian Bay, Cedar Flat, and Agate Bay. The District’s boundaries span from the Nevada state line in Crystal Bay to Dollar Hill. The District maintains several public beaches and owns and operates the North Tahoe Regional Park, the Tahoe Vista Recreation Area, and the North Tahoe Event Center in downtown Kings Beach.
District responsibilities include:

• Recreation and Parks
  • Owns and operates North Tahoe Regional Park, Tahoe Vista Recreation Area, and the North Tahoe Event Center
  • Operating beaches for other public agencies within the boundaries of the North Tahoe Public Utility District
• Water
  • Water Regulations
  • Water Conservation
  • Water Quality
  • Backflow & Cross Connection
• Sewer
  • Sewer Issue or Emergency
  • Sewer Overflow Protection (FOG)
  • Sewer System - Basic Info & Pressure Tests

North Tahoe Public Utility District depar…

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The Disability Disaster Access and Resources Program (DDAR) a joint effort with the California Foundation for Independent Living Centers (CFILC) and PG&E to support people with disabilities and older adults before, during, and after a PSPS event.

The program enables qualified customers who use electrical medical devices to access backup portable batteries through a grant, lease-to-own or the FreedomTech low-interest financial loan program.

Transportation resources, lodging and food options are also provided through an online application process to qualified customers. CFILC administers all aspects of the program.

Web pages

• Home - https://disabilitydisasteraccess.org/
• PSPS resources - https://disabilitydisasteraccess.org/public-safety-power-shutoffs/

Liberty offers information regarding power outages.

Public Safety Power Shutoff (PSPS) Events

​To protect customers and communities from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages might be prolonged, lasting several days. In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty will initiate a PSPS.

PSPS Alerts

In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file. Call 800-782-2506 to update your account's contact information. An online account can be created through Liberty's website. If you have any difficulty registering your account, please call Customer Care at 800-782-2506 for assistance.

Life-Sustaining Medic…

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Liberty provides electric distribution services in the Lake Tahoe region to California customers living in Mono, Alpine, El Dorado, Placer, Nevada, Sierra and Plumas counties. Liberty offers financial assistance and energy efficiency programs for business and residential customers. Liberty has a walk-in center in South Lake Tahoe.

Who to Call about Downed Wires

Downed wires are a serious hazard. If you see a downed wire, please leave the area immediately and call 911 before contacting the utility. To report a downed wire to Liberty Utilities, call 844-245-6868.

Web pages

• Home - https://libertyutilities.com
• Electricity Payment Assistance Plans - https://california.libertyutilities.com/north-lake-tahoe/residential/my-account/my-bill/electric-financial-programs.html

Southwest Gas provides a gas bill discount to income-eligible customers. Customers may receive up to a 20% discount on monthly gas bills at their primary residence. Eligibility is determined by either total household gross income or if the household receives other public assistance through programs such as Medicaid/Medi-Cal, Supplemental Security Income, CalFresh/SNAP, Head Start (Tribal Only), Bureau of Indian Affairs General Assistance, WIC, National School Lunch Program, Low Income Home Energy Assistance (LIHEAP), CalWORKS (TANF) or Tribal TANF.

Web pages

• Review income guidelines here - https://myaccount.swgas.com/Portal/#/CareProgramPre
• Apply here if eligible - https://myaccount.swgas.com/Portal/#/EnrollCAREProgramPre
• Contact Southwest Gas: https://www.swgas.com/en/contact-us. Contact page includes links to bill pay kiosk locations and more.

Weatherizing your home can reduce your energy bills. Ways you can increase the efficiency of your home include:

• Insulating attics, floors, and windows
• Ceiling and duct insulation
• Duct leakage sealing
• Shell infiltration sealing
• Insulation of water heater and water heater pipes
• Minor home repairs
• Heating and cooling systems, repairs and replacements

These upgrades may be available to eligible Southwest Gas customers in northern California through the Energy Savings Assistance program. Eligibility is determined by either total household gross income or if the household receives other public assistance through programs such as Medicaid/Medi-Cal, Supplemental Security Income, CalFresh/SNAP, Head Start (Tribal Only), Bureau of Indian Affairs General Assistance, WIC, National School Lunch Program, Low Income Home Energy Assistance (LIHEAP), CalWORKS (TANF) or Tribal TANF. Call 866-812-5766.

Web pages

• Home Weatherization - https://www.swgas.com/en/home-weatherization
• Home Weatherization br…

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Through the Energy Share Program, Southwest Gas customers with qualifying financial hardships may receive financial assistance on their Southwest Gas bills.

Web pages

• Learn more and apply here - https://www.swgas.com/en/energy-share
• Contact Southwest Gas - https://www.swgas.com/en/contact-us. Contact page includes links to bill pay kiosk locations and more.

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Customers may apply for assistance with their Southwest Gas bill at the following locations, but must call BEFORE going to their community location as certain documentation is required to be presented with the application for gas bill assistance, and an appointment is necessary.

KINGS BEACH
Sierra Community House
265 Bear Street, Kings Beach, CA 96143
530-546-0952
familysupport@sierracommunityhouse.org
 
TRUCKEE
Sierra Community House
11695 Donner Pass Road, Truckee, CA 96161
530-546-0952
familysupport@sierracommunityhouse.org

8-1-1, a free service managed by Underground Service Alert, ensures that people remain safe when doing digging projects.

Always call 8-1-1 before you dig. After you call, Underground Service Alert will contact PG&E and other companies that have underground lines in your area. Representatives will then mark the location of their underground lines so you can avoid them and dig safely. Whether you are planting a tree or a garden, or digging holes for fence posts, call 8-1-1 at least two business days before you plan to start your project.

8-1-1 is a program of Underground Service Alert (USA).


Web pages

• Home - https://www.california811.org/
• Underground Service Alert (USA) Northern California - https://usanorth811.org/