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ENVIRONMENTAL UTILITIES - ROSEVILLE

CITY OF ROSEVILLE #65631101


location_on A
  • 2005 Hilltop Circle
    Roseville, Placer
local_phone
  • Phone 1
    916-774-5750

Environmental Utilities is Roseville's service provider for water, wastewater, waste services, recycled water and stormwater quality services. 

Web pages
GENERATOR AND BATTERY REBATE PROGRAM - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #75616870


location_on B
  • 300 Lakeside Drive
    Oakland, Alameda
local_phone
  • 24-hour Emergency Reporting
    800-743-5000

Qualifications for the Residential Generator and Battery Rebate Program (GBRP) are as follows:
Customer must have a Pacific Gas and Electric Company (PG&E) active Electric account tied to a qualifying address (Site), has not participated in PG&E’s Customer Resiliency Programs which include the California Foundation of Independent Living Centers Disability Disaster Access and Resources Program, the Portable Battery Program, and the Self-Generation Incentive Program AND customer must meet ONE of the following criteria: [read more]
HOW TO FILE A COMPLAINT - CPUC

CALIFORNIA PUBLIC UTILITIES COMMISSION #76602312


location_on D
  • 505 Van Ness Avenue
    San Francisco, San Francisco

Following a wildfire, storm, or other disaster, residents who continue to experience outage issues or other utility concerns after contacting their utility provider should submit a complaint with the California Public Utilities Commission's online form here: https://appsssl.cpuc.ca.gov/cpucapplication/

Be ready to provide:

  • Name of the Utility Provider
  • Full name of the customer. If you are not the customer of record, you must be authorized to discuss the account with the utility company.
  • Account Number
  • Service Address (the physical location of the service. Is it a residence or business?).
  • Mailing Address (if different from service address).
  • Area code and phone number that pertains to the dispute.
  • A phone number where we can reach you.
  • Details of your complaint. Please be specific and provide as much information as possible such as a chronological order of dispute. For example, the dates that charges were billed, the location of the safety concern, etc.
  • Include the utility provider’s res…
[read more]
OVERVIEW OF PG&E FINANCIAL ASSISTANCE PROGRAMS - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #84230439


Two PG&E web pages with info about multiple financial assistance resourcesOne-Time Assistance
REACH - RELIEF FOR ENERGY ASSISTANCE THROUGH COMMUNITY HELP – through Dollar Energy. The PG&E REACH program helps low-income families keep their utilities services turned on in times of hardship or crisis. The REACH program is managed by Dollar Energy. See 2023 REACH info here: https://www.dollarenergy.org/need-help/california/reach-program/#:~:text=The%20maximum%20grant%20amount%20an,to%20pay%20past%20due%20amounts. Call 800-933-9677 or apply online at hardshiptools.org/MyApp
 
LIHEAP – through Project GO
https://www.projectgoinc.org/energy.html
Th… [read more]
PARKS AND RECREATION - TCPUD

TAHOE CITY PUBLIC UTILITY DISTRICT #65631155


location_on E

  • Tahoe City, Placer
local_phone
  • After-Hours
    530-546-1215

Tahoe City Public Utility District: Parks and Recreation provides information on parks, beaches, recreation programs and classes.
PIONEER COMMUNITY ENERGY PROGRAMS

PIONEER COMMUNITY ENERGY #85121814


location_on F
  • 2510 Warren Dr., Suite B
    Rocklin, Placer

Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]
PUBLIC UTILITY DISTRICT - TDPUD

TRUCKEE DONNER PUBLIC UTILITY DISTRICT #74648818


location_on G
  • 11570 Donner Pass Road
    Truckee, Nevada

Truckee Donner Public Utility District provides the greater Truckee area with water and electric services while guiding the community to conserve resources. 
 
Power Outages
Information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

Outages
View the Public Outage Map: https://www.tdpud.org/departments/electric/electric-outage-information

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see …
[read more]
PUBLIC WORKS - COUNTY OF PLACER

PLACER COUNTY COMMUNITY DEVELOPMENT RESOURCE AGENCY #68832379


location_on H
  • 3091 County Center Drive Suite 220
    Auburn, Placer
local_phone
  • Water
    530-889-6846

Public Works provides a wide range of public services such as:
  • Bus Service/Transit
    • Placer County Transit (PCT)
    • Dial-A-Ride
    • Placer Commuter Express (PCE)
    • Tahoe Truckee Area Regional Transit (TART)
  • Environmental Utilities (Garbage/Recycling, Sewer, Water)
  • Floodplain Management
  • Maintenance of County Vehicles
  • Public Works Engineering
  • Road Maintenance
    • Provides roadside tree and vegetation control
    • Emergency roadway hazard response
    • Repairs and maintains bridges
    • Maintains roadway signs, striping, and traffic signals
    • Snow removal in eastern Placer County, including North Lake Tahoe
    • Provides an encroachment permit for minor work in and around county maintained roads
    • Road issues/concerns can be reported to Placer County Connect
  • Stormwater Quality
    • Reduces pollutants in stormwater runoff
    • Eliminates non-stormwater discharges
    • Lessens the long-term impacts of stormwater discharges from development, business and municipal activities
    • Educates the public about stormw…
[read more]
PUBLIC WORKS - NCCDA

NEVADA COUNTY COMMUNITY DEVELOPMENT AGENCY #47945587


location_on I
  • 950 Maidu Avenue
    Nevada City, Nevada
local_phone
  • Emergency Phone Sewer
    530-265-1555

The Public Works department of the Nevada County Community Development Agency maintains and engineers roads and bridges, issues encroachment and oversize vehicle permits, maintains county vehicles, manages transfer stations, landfills, and wastewater plants.

Public Works does NOT attend to downed power lines or other utililty lines, or gas leaks.

Call 9-1-1 if...
  • a power line is down
  • you smell natural gas or propane, which indicates a possible gas leak
  • for any other possibly life threatening situation
A natural gas leak or a propane leak can be extremely dangerous. This includes any size of propane tank, including small ones used with barbecues. Report gas leaks immediately by calling 9-1-1 and then call your provider.

Never touch downed wires. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then call your electri… [read more]