Tahoe City Public Utility District's Parks and Recreation division provides information on parks, beaches, recreation programs and classes.

Web pages

• Home - https://www.tcpud.org/

Sierra Community House provides Crisis Intervention services.  

24-hour Help Line at 800-736-1060.

You may also call the national Suicide and Crisis Lifeline by dialing 988. For more resources please visit the Tahoe Truckee Suicide Prevention Coalition at www.tahoelifeline.org.

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Formerly known as Tahoe SAFE Alliance, Sierra Community House’s Crisis Intervention is dedicated to serving victims of intimate partner / domestic violence, sexual assault, and child abuse. All services are free and available in multiple languages. Sierra Community House will not discriminate against anyone based on actual or perceived race, color, religion, national origin, age, sexual orientation, gender, or disability. All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and families need on the road to safety and recovery.

GET HELP NOW: IF SOMEONE IS HURTING YOU…

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Truckee Donner Public Utility District provides outage updates and preparedness information for electric service disruptions, including Public Safety Outage Management (PSOM) events.

TDPUD does not generate electricity locally and depends on NV Energy for transmission.

Services include:

• Public outage map with real-time updates
• Public Safety Outage Management (PSOM) notifications and preparedness tools
• 24/7 phone line for electric or water service issues
• Service area map for electric utility coverage
• Email alerts for non-customers and contact update tools for TDPUD account holders

Outage Reporting & Emergencies:

• For life-threatening situations such as downed power lines, call 9-1-1 first
• Then call TDPUD’s 24-hour line: 530-587-3896
• Non-emergency issues may also be reported via email: service@tdpud.org (monitored during business hours)

Notifications & Preparedness:

• Customers: Update contact info via the “My Account” portal on the TDPUD website
• Non-custo…

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Liberty offers information regarding power outages.

Public Safety Power Shutoff (PSPS) Events

​To protect customers and communities from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages might be prolonged, lasting several days. In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty will initiate a PSPS.

PSPS Alerts

In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file. Call 800-782-2506 to update your account's contact information. An online account can be created through Liberty's website. If you have any difficulty registering your account, please call Customer Care at 800-782-2506 for assistance.

Life-Sustaining Medic…

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Liberty provides electric distribution services to customers in the Lake Tahoe region of California, serving the counties of Mono, Alpine, El Dorado, Placer, Nevada, Sierra, and Plumas.

Programs and services include:

• Electricity service for residential and business customers
• Financial assistance programs for qualifying customers
• Energy efficiency and conservation programs
• Walk-in customer service center in South Lake Tahoe

Downed wires:

Downed wires are a serious hazard. If a downed wire is seen:

• Call 911 immediately
• Then call Liberty at 844-245-6868 to report the wire

Web pages

• Home - https://libertyutilities.com
• Electricity Payment Assistance Plans - https://california.libertyutilities.com/north-lake-tahoe/residential/my-account/my-bill/electric-financial-programs.html

The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

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California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number

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The The Salvation Army Corps in Auburn provides spiritual care and social services for Placer County residents, including emergency assistance and community programming.

Services include:

• A food pantry
• Ready-to-eat lunch bags for people experiencing homelessness
• Emergency financial assistance for rent and utilities (based on funding and zip code)
• Disaster relief services
• Referrals to rehabilitation programs
• Youth activities and summer camps
• Men's and women's fellowship groups
• Senior outreach and support
• Intermittent case management for adults and families

Web pages

• Home - https://auburn.salvationarmy.org/auburn/

Public Works provides a wide range of public services such as:

• Bus Service/Transit
  • Placer County Transit (PCT)
  • Dial-A-Ride
  • Placer Commuter Express (PCE)
  • Tahoe Truckee Area Regional Transit (TART)
• Environmental Utilities (Garbage/Recycling, Sewer, Water)
• Floodplain Management
• Maintenance of County Vehicles
• Public Works Engineering
• Road Maintenance
  • Provides roadside tree and vegetation control
  • Emergency roadway hazard response
  • Repairs and maintains bridges
  • Maintains roadway signs, striping, and traffic signals
  • Snow removal in eastern Placer County, including North Lake Tahoe
  • Provides an encroachment permit for minor work in and around county maintained roads
  • Road issues/concerns can be reported to Placer County Connect
• Stormwater Quality
• Reduces pollutants in stormwater runoff
• Eliminates non-stormwater discharges
• Lessens the long-term impacts of stormwater discharges from development, business and municipal activities
• Educates the public about stormwater impacts

W…

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Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

Environmental Utilities, a division of the City of Roseville, manages water, wastewater, garbage, recycling, stormwater, and recycled water services for Roseville residents.

Services include:

• Water delivery, wastewater collection, and recycled water systems
• Garbage, green waste, and recycling collection
• Stormwater quality monitoring and compliance
• Water efficiency programs, including Water Wise House Calls
• Educational materials on waste reduction and resource conservation

Web pages

• Home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us