Results for:

Back to utilities

Narrow your search:

50 results found.

811 - CALL BEFORE YOU DIG - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #70098469


location_on A
  • 300 Lakeside Drive
    Oakland, Alameda
local_phone
  • PG&E 24 Hour Power Outage Information
    800-743-5002

To ensure that you remain safe when doing any digging projects, always call 811 first.

811 is a free service managed by Underground Service Alert and available to everyone.

After you call, Underground Service Alert will contact PG&E and other companies that have underground lines in your area. Representatives will then mark the location of their underground lines so you can avoid them and dig safely. Whether you are planting a tree or a garden, or digging holes for fence posts, call 811 at least two business days before you plan to start your project.

For more information visit California 811 at https://www.california811.org/

8-1-1 is a program of Underground Service Alert (USA). For more info about Northern California visit https://usanorth811.org/

AFFORDABLE CONNECTIVITY PROGRAM - FCC

FEDERAL COMMUNICATIONS COMMISSION #78919669


location_on B

  • Washington, District Of Columbia
local_phone
  • Phone 1
    888-920-2762

Affordable Connectivity Program enrollments end February 7, 2024. Consumers must have an approved application and enroll with a service provider by February 7, 2024 at 8:59 p.m. Pacific Time to receive the Affordable Connectivity Program benefit.
--------------------------------------
FAQs
  • Why can I not apply for the Affordable Connectivity Program after February 7, 2024? -Due to a lack of additional funding from Congress, the Affordable Connectivity Program will not be able to accept new applications after February 7, 2024.
  • When will my ACP benefit end? - If you were receiving the ACP benefit prior to February 7, 2024, then you will continue to receive your benefit through the end of the program, if you stay enrolled. Funding for the program is projected to run through April 2024. This date is an estimate and may change. Once the program ends, households will no longer receive the ACP discount on their monthly internet bill. It is anticipated that the FCC will annou…
[read more]
ARREARAGE MANAGEMENT PLAN (AMP) - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #72181599


The Arrearage Management Plan (AMP) is a debt forgiveness plan for PG&E customers who are eligible. For every on-time payment over a 12-month period, a portion of the customer’s past due amount is reduced. Customers must be enrolled in one of PG&E's financial assistance programs, CARE or FERA, and may also be participating in REACH and/or LIHEAP programs.
 
See ARREARAGE MANAGEMENT PLAN (AMP) on this page for more info and FAQs:
https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/payment-assistance-overview/payment-assistance-overview.page

Who can participate in AMP?
In order to be eligible for this plan, you must be a residential customer and meet all the following eligibility requirements. You must: [read more]
AT&T AND DIRECTV OUTAGE INFO - AT&T

AT&T #76282475


location_on C
  • 2700 Watt Ave
    Sacramento, Sacramento

AT&T and DIRECTV outage info: https://www.att.com/outages/California. Make sure you type in the zip code.

Web pages
AT&T LANDLINE LIST - BOARD OF SUPERVISORS - NC

NEVADA COUNTY BOARD OF SUPERVISORS #86702644


location_on D
  • 950 Maidu Avenue
    Nevada City, Nevada
local_phone
  • Phone 1
    530-913-0794

2023 - If you are dependent on your landline phone service from AT&T, please contact the Nevada County Board of Supervisors per instructions below.
 
Background
Over the next six to seven years, AT&T will be discontinuing their traditional wireline phone service. This service is provided via an outdated copper-based network. AT&T says that moving away from the landline phone network will allow them to invest more resources in high-speed broadband infrastructure.
 
AT&T has asked the County of Nevada to help them identify and connect with any of their traditional landline phone customers who have no other voice service alternatives (including mobile/cell phone service). They understand the public safety hazard of having no phone service and want to maintain service for households in that situation.

How to get on the list
If your household depends on your AT&T landline service, please send an email  to:
bdofsupervisors@nevadacountyca.gov and include:… [read more]
AVOID PG&E SCAMS - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #76282202


location_on A
  • 300 Lakeside Drive
    Oakland, Alameda

PG&E's Guard Against Scams web page:
https://www.pge.com/en_US/residential/customer-service/help/scams/scams.page

If you have doubts about an incoming call from PG&E, hang up and call the PG&E Customer Service number: 833-500-SCAM (833-500-7226).
BUDGET BILLING - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #4662086


location_on A
  • 300 Lakeside Drive
    Oakland, Alameda
local_phone
  • PG&E Customer Service Center
    800-743-5000

Offers a payment plan which averages annual energy costs over the past 12 months to determine a monthly payment amount. Allows for consistent monthly energy bills even if energy use changes significantly from season to season. 
CALIFORNIA ALTERNATE RATES FOR ENERGY (CARE) PROGRAM - SWGAS

SOUTHWEST GAS CORPORATION #75843059


location_on E
  • 400 Eagle Station Lane
    Carson City, Carson City

Southwest Gas provides a gas bill discount to income-eligible customers. Customers may receive up to a 20% discount on monthly gas bills at their primary residence. Eligibility is determined by either total household gross income or if the household receives other public assistance through programs such as Medicaid/Medi-Cal, Supplemental Security Income, CalFresh/SNAP, Head Start (Tribal Only), Bureau of Indian Affairs General Assistance, WIC, National School Lunch Program, Low Income Home Energy Assistance (LIHEAP), CalWORKS (TANF) or Tribal TANF.

Web pages
CALIFORNIA LIFELINE PHONE PROGRAM - CPUC

CALIFORNIA PUBLIC UTILITIES COMMISSION #70266819


location_on F
  • 505 Van Ness Avenue
    San Francisco, San Francisco
local_phone
  • Phone 1
    1-866-272-0349

California LifeLine provides discounted home phone (landline) and cell phone services to qualifying California households.

Some wireless service providers offer high-speed data, unlimited talk, text, and a free smartphone at no cost to those who qualify for free wireless service through government programs like California Lifeline and the Affordable Connectivity Program (ACP).

MOBILE (CELL PHONE SERVICE) PROVIDERS FOR NEVADA AND PLACER COUNTIES MAY INCLUDE:
  • Access
  • Airtalk
  • American Assistance
  • Assurance
  • Entouch
  • Infiniti
  • Life
  • Safelink
  • SafetyNet
  • Standup
  • Tag Mobile
  • TruConnect
  • and more
Visit CPUC's Provider Search webpage for details on cellular providers and/or to search for landline (home phone) providers - https://www.californialifeline.com/en/provider_search

Source/s: [read more]
CARE & FERA ENERGY BILL ASSISTANCE - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #4662088


CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. People need to complete the online CARE/FERA enrollment form to find out if they're eligible. http://www.pge.com/carefera
  • California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
  • Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.
Email: CAREandFERA@pge.com
Phone: 866-743-2273