Replace Lost or Damaged Food

People can request replacement benefits for food that they bought using CalFresh and that they lost or had damaged in an emergency such as fire, natural disaster, power outages, etc. A form must be submitted within 10 days of the end of an event, such as a power outage.

To Apply for Replacement Benefits

Complete and submit the CF 303 form.

• Online - At BenefitsCal.com the CF 303 form can be downloaded, completed, then uploaded to your account.
  • English CF 303 form
  • Spanish CF 303 form

• By phone - Customers can call Placer County Human Services, and get help completing the form via phone. People can mail in the CF 303 or bring it to one of the Placer County Human Services offices.

Submitting online via BenefitsCal.com will probably be the quickest and easiest because people will not need to wait in queues in the call center or office lobbies.

Locations

Auburn Human Services Office
11434 B Avenue, Auburn, CA 95603
Phone 888-385-5160, Fax 530-889-7608

Rocklin Human Service…

Placer Independent Resource Services (PIRS) offers free services that support independent living for people with disabilities in Placer, El Dorado, and Alpine counties.

Services include:

• Coordination of assistive technology, including computer access aids
• Peer support and independent living skills training
• Personal assistant referrals
• Application assistance for SSI, SSDI, Medi-Cal, CalFresh, IHSS, and housing-related forms
• Housing and transportation information and advocacy
• Minor home modifications and mobility aid lending (ask for Helene at 530-885-6100 x28)
• Transition support for community-based living, institutional diversion, and youth to adulthood
• Technical assistance on disability access
• Community education, outreach, and advocacy
• ADRC Options Counseling (Navigator role in Placer County)
• Older Adult Walking Club

Clarification:

PIRS does not provide:

• Group home information or referrals
• Case management
• Housing placement

PIRS does not provide additional services during Public Safety Power Shutoffs (…

The Salvation Army in Auburn provides Social Services.  

Cities, zip codes served by The Salvation Army Auburn Corps
Auburn Corps serves roughly Alta to Newcastle. Specifically, these zip codes (some towns have multiple zips and some zips cover multiple towns):

Services include

• Church and Spiritual care
• Food pantry (once a month, M, W, Fri)
• Housing and utility assistance
• Emergency Disaster services
• Youth programs and Summer camps
• Women’s and Men’s programs
• Senior services
• Intermittent Adult and Family Case Management
• Rehabilitation Services Referrals

Auburn Social Service Office Hours

• Monday - Friday: 10am-2pm Food Pantry
• Monday-Friday: 10am-2pm. Homeless ready-made lunch bags ready all week
• Tuesdays an…

CalFresh, formerly known as Food Stamps and known federally as SNAP (Supplemental Nutrition Assistance Program), provides extra funds to help those who are in need each month to buy groceries.

With a CalFresh electronic “debit” card (known as EBT) you can buy most foods at many food stores and farmers markets.

Apply for CalFresh

Californians can visit BenefitsCal.com or GetCalFresh.org to apply or call 877-847-3663 (FOOD) to be connected to their local county social service office.

ebtEDGE

The ebtEDGE application provides EBT cardholders with increased card/account management tools. It can be downloaded from the app store, or accessed via a web browser.

Web pages

• Home - https://calfresh.dss.ca.gov/food/
• Human Services Contact Staff - https://www.placer.ca.gov/Directory.aspx?DID=88
• EBT Online - https://www.cdss.ca.gov/ebt-online
• ebtEDGE - www.ebt.ca.gov
• How to request Supplemental Disaster Benefits - www.getcalfresh.org/replace
• Apply for/Access your Public Benefits Online (Medi-Cal, CalFresh, CalW…

The American Red Cross Gold Country Region has two chapters:

• Northern California Chapter - serving a vast area of Northern California, including Nevada County
• Sierra-Delta Chapter - serving Placer County and the counties of Yolo, Sacramento, El Dorado, Amador, San Joaquin, Calaveras, Alpine, Stanislaus, and Tuolumne

The American Red Cross California Gold Country Region (including Northern CA and Sierra-Delta chapters) has the following resources available for people affected by wildfires.

Evacuation Points and Shelters

• Find an updated national list of sites here.  

Red Cross Disaster Health Services

• 24-Hour Hotline: 669-444-0776

Red Cross Disaster Mental Health Services

• 24-Hour Hotline: 571-535-1661
  
  

Web pages

• Home - http://www.redcross.org
• Evacuation Points and Shelters - http://www.redcross.org/shelter

Feeding The Foothills feeds the hungry through its network of partner agencies, educating the community about hunger, and advocating for hunger relief.

To see the most up-to-date schedule of public food distributions:

• Go to the Get Food Assistance page.
• On the right side of the page click on the clipboard icon with text that says "List of Food Distribution Agencies"

Food distributions are provided through agencies in El Dorado, Nevada, and Placer counties.

Feeding The Foothills also hosts FREE Drive-Thru Food Distributions (formerly Free Farmers Markets).

Web pages

• Home - https://feedingthefoothills.org/
• Get Food Assistance - https://feedingthefoothills.org/get-food/

The Salvation Army provides emergency assistance and community support for Rocklin and Roseville residents. Services include:

• Rental Assistance – Limited funds for Rocklin; none for Roseville until August 2025.
• Utility Assistance – Roseville utilities only; unavailable until August 2025.
• Food Assistance – Emergency pantry and community meals.
• Other Services – Disaster response, showers (Fri 6pm-7pm), holiday programs, childcare, job search support, and spiritual counseling.

Web pages

• Home - https://roseville.salvationarmy.org/roseville/social-services/

The Small Business Administration (SBA) provides small business loans, disaster assistance for businesses, government contract opportunities, online training programs, counseling and assistance, laws and regulations that affect small business owners, and compliance information.

The SBA also funds Small Business Development Councils (SBDCs) in all counties.

Web pages

• Home - https://www.sba.gov/

Placer County’s Environmental Health monitors and enforces public health and environmental safety standards throughout Placer County.

Services include:

• Inspections of restaurants, food vendors, grocery stores, and mobile food operations
• Oversight of public swimming pools, spas, and body art facilities
• Regulation of hazardous materials storage and waste disposal at commercial sites
• Permits and inspections for septic systems and water wells
• Supervision of small public water systems
• Response to complaints about sewage leaks, substandard housing, chemical spills, and food poisoning
• Environmental cleanup coordination after wildfires, including hazardous materials advisories and Right of Entry permits for debris or tree removal

Web pages

• Home - https://www.placer.ca.gov/3105/Environmental-Health
• Permits, forms, & fees - https://www.placer.ca.gov/3245/Permits-Forms-Fees
• Complaints & complaint forms
  • Complaints - https://www.placer.ca.gov/3107/Complaints
  • Online complaint for…

Environmental Health provides health and safety oversight for food, water, hazardous materials, and wildfire-related recovery in eastern Placer County.

Services include:

• Inspection of restaurants, food trucks, grocery stores, caterers, and community food vendors
• Monitoring of public swimming pools, spas, and body art facilities
• Oversight of landfills, transfer stations, and waste tire storage sites
• Regulation of hazardous materials at gas stations and vehicle repair shops
• Approval of water well and septic system installations
• Coordination of contaminated site cleanup
• Support for small public water systems
• Investigation of complaints involving foodborne illness, sewage exposure, garbage, chemical spills, and substandard housing
• Wildfire recovery support, including hazard advisories and debris removal declarations

Tahoe-area short-term rental nuisance complaints above 5,000 feet elevation are handled through the Host Compliance Hotline or online portal.

Web pages

• Home - https://www.placer.…