If your life is in danger or you need to report an emergency situation, call 911.

Placer County Crisis & Emergency Services
If you or someone you know is experiencing a mental health emergency: Any individual age 16+ experiencing a mental health crisis may call the County's 24-hour, 7-day a week response line at 916-787-8860 or (toll free) 888-886-5401. A trained professional will listen and assist you.

Crisis Intervention Services and Assessments
Trained and caring County mental health professionals provide crisis intervention services and assessments for adults and children at locations throughout Placer County, as follows:

• Local emergency departments such as Sutter Roseville Medical Center, Sutter Auburn Faith Hospital, and Tahoe Forest Hospital
• Auburn and South Placer jails
• Juvenile Detention center

Lotus Behavioral Health Crisis Center is a voluntary urgent care center for Placer County residents experiencing a mental health crisis. Lotus is a short-term place to stay, designed to provide an appropriate level of care. At the Lotus Center, individuals can decompress for up to two days in a calm environment and be treated by trained clinicians. Together, they work to address the immediate crisis and create a plan to access needed wrap-around services before discharge, including housing needs, social services or substance use treatment. 

Placer County adults experiencing mental health challenges can call a 24-hour phone line, 1-888-886-5401, to be screened for eligibility for Lotus or a variety of other mental health programs offered. Other services ranging from outpatient therapy to psychiatric hospitalization are also offered onsite, primarily serving Medi-Cal recipients. The Lotus Behavioral Health Crisis Center is available to any Placer County resident regardless of insurance.  

County Mental Health Triage Services:

• Mobile Crisis Triage (MCT)
• Family Mobile Team (FMT)
• School/County Collaborative 

Information on mental health triage services is available at https://www.placer.ca.gov/5982/County-Mental-Health-Triage-Services