PUBLIC UTILITY DISTRICT - TDPUD

TRUCKEE DONNER PUBLIC UTILITY DISTRICT


location_on
  • 11570 Donner Pass Road
    Truckee, Nevada
language
local_phone
  • Phone 1
    Main
    530-587-3896
  • Business Line
    24 hour line
    530-587-3896

Truckee Donner Public Utility District provides the greater Truckee area with water and electric services while guiding the community to conserve resources.

Power Outages
Information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address for non-customers to receive notifications.

If you are a customer who would like to sign up for alerts, visit www.tdpud.org and click on the My Account button to update your contact information to be notified of emergencies and power shutoffs. Current alerts are only available in English.

Report an Issue
To report concerns regarding electric or water service, including outage information, call the Truckee Donner PUD, 24 hours a day at (530) 587-3896.

If the situation is life-threatening, such as a downed power line, please call 911 immediately, and then contact the 24-hour telephone number.

Otherwise, you may contact Truckee Donner PUD during normal business hours or email Customer Service: service@tdpud.org (monitored during normal business hours).

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