The Roadmap to Preparedness is an outreach and education program that helps renters, home and small business owners take specific steps to protect their assets and build financial safety nets for disaster resiliency. It is administered by United Policyholders (“UP”), an independent, consumer-focused non-profit that has been a source of trustworthy information and expertise on disaster recovery since 1991. Preparedness services are provided by UP staff and trained volunteers with personal experience and/or professional expertise in insurance, seismic retrofitting, fire prevention, flood and hurricane mitigation, personal finance, and asset protection.

Having the right amount and type of insurance and well-organized records makes a world of difference after a disaster. Our educational materials and tools are drawn from more than twenty five years of post-disaster Roadmap to Recovery work and from monitoring the insurance marketplace and related public policy and legal matters.  We do not accept funding from insurance companies. We do not sell insurance.  Our plain-talk consumer-oriented financial guidance and tools help people make good insurance decisions and be more resilient. We share lessons people have learned while using their insurance after a loss. We tap into the expertise of our unique corps of volunteer experts including property/casualty, life, disability, health and auto agents [], brokers, lawyers and construction professionals.

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