211-CONTACT CENTERS-CALIFORNIA & USA

CONNECTING POINT


location_on
language
local_phone
  • Phone 1
    Main
    2-1-1
  • Phone 2
    Connecting Point
    530-274-5601
  • Phone 3
    Toll Free - 211
    833-342-5211 (833-DIAL-211)
  • Phone 4
    TTY
    844-521-6697
  • Phone 5
    Find Your Local 211 in California
    866-346-3211 (866-FIND-211)
  • Business Line
    2-1-1


The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services.
2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County Number
Alameda 888-886-9660
Alpine During disasters only
Amador No 211 service
Butte 866-916-3566
Calaveras During disasters only
Colusa During disasters only
Contra Costa -------------------------------------------
800-833-2900 (Contra Costa Crisis Center) from within Contra Costa County (does not
accept long distance calls).
To reach 211 Contra Costa County from outside the area call 800-830-5380.
To reach 24/7 crisis line from anywhere in the USA call 800-273-8255 (the National Suicide
Prevention Lifeline).
-------------------------------------------
Del Norte During disasters only 844-987-0078-ACTIVE FOR COVID-19
El Dorado -------------------------------------------
No 211 service - Contact El Dorado County Library Community Hubs for resource info https://eldoradolibrary.org/community-hubs/
-------------------------------------------
Fresno 866-559-4211 (Valley 211)
Glenn 855-839-1175
Humboldt 707-441-1001 or toll free 877-460-6000
Imperial 800-227-0997 (San Diego 211)
Inyo During disasters only 844-987-0133-ACTIVE FOR COVID-19
Kern 800-273-2275
Kings 877-864-9290
Lake During disasters only
Lassen During disasters only
Los Angeles 800-339-6993
Madera During disasters only 844-987-0588-ACTIVE FOR COVID-19
Marin 800-273-6222 (211 Bay Area)
Mariposa 844-287-7400 (Mountain Valley 211)
Mendocino 707- 462-4453
Merced 844-287-7400 (Mountain Valley 211)
Modoc No 211 service
Mono During disasters only 844-987-0589-ACTIVE FOR COVID-19
Monterey 831-417-7090
Napa 800-273-6222 (211 Bay Area)
Nevada 833-342-5211
Orange 888-600-4357
Placer 833-342-5211
Plumas No 211 service
Riverside 800-464-1123
Sacramento 916-498-1000, 844-546-1464
San Benito 800-273-6222
San Bernardino 888-435-7565
San Diego 800-227-0997
San Francisco 800-273-6222 (211 Bay Area)
San Joaquin 800-436-9997
San Luis Obispo 800-549-8989
San Mateo 800-273-6222 (211 Bay Area)
Santa Barbara 800-400-1572
Santa Clara 800-273-6222 (211 Bay Area)
Santa Cruz 800-273-6222
Shasta 855-211-7822 (NorCal 211)
Sierra No 211 service
Siskiyou 844-987-0590 (NorCal 211)
Solano 800-273-6222 (211 Bay Area)
Sonoma 800-325-9604
Stanislaus 877-211-7826
Sutter During disasters only
Tehama 866-963-8182 (NorCal 211)
Trinity During disasters only
Tulare 800-283-9323
Tuolumne No 211 service
Ventura 800-339-9597
Yolo 800-500-4931 (Sac 211)
Yuba No 211 service


Notes
• 6 counties have no 211 service
• 11 counties have 211 service during disasters only
• 5 of those 11 counties have activated disaster status for COVID-19
• Sources: California Public Utilities Commission
https://www.cpuc.ca.gov/General.aspx?id=7846 - June 2020
and 211 Connecting Point updates to CPUC info https://211connectingpoint.org/ - November 2020


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