The Deputy District Attorney assigned to this Unit often relies on civil prosecution to enforce laws that protect consumers, although some issues are handled criminally. These matters are prosecuted on behalf of the People of the State of California, like all other District Attorney matters.

One of the main goals of the Unit is to ensure businesses are not harming consumers in Placer County and are obeying the laws governing similar business operations here.

Some cases arise from consumer complaints made by members of the public who believe they have been harmed or treated unfairly by a business which is located in Placer County.

Tips for Consumers:

Avoid offers that seem "too good to be true".

Avoid buying of major items, there is no "3-day Cooling Off Period" when buying cars.

Be aware of businesses who pose as official or government agencies when they are not Report ID Theft immediately to the Police or Sheriffs & contact your credit companies.

Check with the Placer County Recorders office to see if the business has the required business license, Ask the business for references of previous customers and call the Better Business Bureau Check with regulatory agencies regarding required licenses.

Read all advertisements, warranties, guarantees and contracts fully and carefully before purchasing or signing.

Know what the refund policy is. Do not be pressured into buying, Keep all receipts and documents of the transaction.

If a problem arises try to resolve the dispute with the business, attempt to bring about a resolution. If you cannot resolve the dispute, consider filing a small claims court complaint, retaining a private attorney, contacting a mediation organization, or filing a complaint with the applicable regulatory agency. Do not be afraid to hang up on any unsolicited telephone call.