PUBLIC SAFETY POWER SHUTOFF - PG&E

PACIFIC GAS AND ELECTRIC COMPANY


location_on
  • 300 Lakeside Drive
    Oakland, Alameda
local_phone
  • Phone 1
    Toll free
    877-660-6789
  • Toll-Free
    877-660-6789

WHEN A POWER SHUTOFF HAPPENS go to this page for updates:
https://pgealerts.alerts.pge.com/updates/
If this link does not work it may be due to extremely high volume. Try again later.

For translated support in over 200 additional languages, please call PG&E at 833-208-4167.

Scroll down that page (link) to find locations of Community Resource Centers where devices can be charged and other COVID-safe services may be available.

To get to that same page people can also put "pge power shutoff" into the search engine on their phone, bring up the PG&E page, and click the button to "Get Current Information."

Look up your address and see an outage map - https://pgealerts.alerts.pge.com/updates/

Weather awareness, zone map, definition of terms for PSPS potential (not expected, elevated, PSPS watch, PSPS warning) -
pge.com/weather

FOOD SAFETY DURING AND AFTER A POWER SHUTOFF
https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-outage

PREPARING FOR A POWER SHUTOFF
PG&E may decide to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff.


The Public Safety Power Shutoff website, https://prepareforpowerdown.com/, has info on the following:

  • What can I do to prepare for a Public Safety Power Shutoff?
  • What if I’m dependent on electricity for a medical device?
  • What can I expect if a Public Safety Power Shutoff is going to occur?
  • When will a Public Safety Power Shutoff occur? - SEE INFO BELOW
  • How long will it take before power is restored?
  • Additional Preparedness Resources

Pacific Gas and Electric Company (PG&E)
Visit
https://pgealerts.alerts.pge.com/ | Phone: 1-866-743-6589

WHEN WILL A PUBLIC SAFETY POWER SHUTOFF OCCUR?
PG&E makes the decision to turn off power by monitoring local fire danger conditions across California and taking into consideration a combination of weather and environmental factors. These may include, but are not limited to:

  • HIGH WINDS AND HIGH WIND GUSTS
  • LOW HUMIDITY LEVELS
  • DRY VEGETATION that could serve as fuel for a wildfire
  • FIRE THREAT to electric infrastructure
  • REAL-TIME OBSERVATIONS by on-the-ground field experts
  • RED FLAG WARNING declared by the National Weather Service