PACIFIC GAS AND ELECTRIC COMPANY
location_on
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300 Lakeside Drive
San Francisco, San Francisco
local_phone
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Phone 1
Main
800-743-5000
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Business Line
800-743-5000
Pacific Gas and Electric Company's website provides wildfire-related safety tools, outage preparation guidance, and post-disaster support for customers in high fire-threat areas.
Resources include both preparedness and recovery information.
Available services and tools:
- Interactive map to check high fire-threat zones and Public Safety Power Shutoff (PSPS) areas
- Guidelines for creating defensible space around distribution lines and electrical equipment
- Bill assistance and service disconnection options during or after wildfire events
- Recovery support details, including restoration timelines and rebuilding steps
- Overview of Enhanced Powerline Safety Settings to prevent wildfire ignition
Web pages