• 950 Maidu Avenue
    Nevada City, Nevada
  • Social Services- Truckee
  • CalFresh Intake Line
  • Fax
  • Toll-Free
    Calfresh Interactive Voice Response
  • Hot-Line
    Calfresh/EBT Customer Service
  • Business Line

For winter storm 12/27/21
CalFresh Reimbursement. The State of California will issue automatic CalFresh food benefit replacements for residents who lost food due to power outages resulting from the December 27th storm. Replacement benefits will apply to households with physical addresses in the following zip codes:


Benefit replacements will be issued as credit to Electronic Benefits Transfer (EBT) cards on January 27, 2022. The replacement amount will be 25% of regular December benefits issued December 1st through 10th and Emergency Allotments issued on December 4th.

For information or assistance, please contact the Department of Social Services by email or by phone at 530-265-1340.Ways to apply for CalFresh Replacement Benefits or CalFresh Disaster Benefits (Replacement benefits are for people already enrolled in CalFresh, Disaster benefits are for those who are not currently enrolled):

ONLINE: Go to and scroll down to: “Were you affected by fires, power shut offs, or other disasters?” Click appropriate link for either replacement benefits info for those already getting CalFresh, or Disaster CalFresh for people who are not already enrolled.

IN PERSON: Paper applications are available at Department of Social Services office locations in Nevada County open M-F 8am-5pm;
988 McCourtney Road
Grass Valley, CA 95949

950 Maidu Avenue, Suite 120
Nevada City, CA 95959

10075 Levon Ave
Truckee, CA 96161

Apply/submit info within 30 days of event (i.e., initial start date of power outage). Once applications are processed, CalFresh replacement money is automatically transferred to the EBT card. You likely won't receive a notification (based on volume of effected people due to this event). If you would like to check whether the money has been transferred to your EBT card balance, call the phone number located on the back of your EBT card.
Qualifying factors:
To receive CalFresh disaster replacement benefits, power losses need to be for periods of time = 4 hours or greater.
CalFresh is a food supplement program, formerly known as Food Stamps or SNAP (Supplemental Nutrition Assistance Program), that helps qualified individuals obtain nutritious food.

Many CalFresh customers work and are considered low income. Others may be unable to work due to lack of work or inability to work; individuals receiving Social Security Disability Insurance (SSDI and SSD), and Social Security are eligible for CalFresh. Individuals receiving or authorized to receive SSI/SSP (Supplemental Security Income/State Supplemental Payment) are eligible for CalFresh, provided all other eligibility criteria are met. 

Even if temporary, individuals and families who have experienced a change in their circumstances due to the COVID-19 pandemic, and need additional help, may apply for CalFresh. Californians can visit to apply or call 877-847-3663 (FOOD) to be connected to their local county social service office.

To apply, an application can be completed online at or in-person at the Nevada County Social Services office. Next, an interview will be conducted by an Eligibility worker where eligibility criteria will be reviewed and verifications will be requested. The application will be approved or denied within 30 calendar days after the date of application unless determined to be Expedited Services. Expedited Services exist if a customer has an immediate need for food and meets extremely low financial resources criteria. In that case, customers may be eligible to receive CalFresh benefits within 3 business days.

After approval for CalFresh benefits, customers are issued an Electronic Benefit Transfer (EBT) card and can use it at participating stores to access their CalFresh benefits when purchasing groceries.

CalFresh benefits can be used to purchase food for human consumption including meat, milk eggs, cereal, fresh fruits and vegetables as well as seeds and plants to grow for household use.

EBT Online - As of April 28, 2020, CalFresh EBT (Electronic Benefit Transfer) card users can purchase groceries online from selected vendors.
For information, visit:If you receive CalWORKs, you may also be able to use your cash benefits to make some other kinds of purchases online. Check with your county social service office for approved vendors. California is actively working to expand the number of stores that accept EBT online in the future.


In the case of natural disaster, PG&E Public Safety Power Shutoffs (PSPS), and some other circumstances, food benefits may possibly be replaced. Application must be filed within 10 days of the end of an event (such as a power shutoff).

CalFRESH recipients can apply to have benefits replaced by submitting the CF 303 Replacement Affidavit/Authorization form found here:

The form must be printed out, completed, and returned:
In person: Department of Social and Child Support Services, Public Assistance, 950 Maidu Avenue, Suite 120, Nevada City, CA 95959
Via email: (cfmc stands for calfresh medi-cal)
It can be completed over the phone IF you can do an e-signature on your phone. Call for more info. 

Phone: 530-265-1340 (general) or 530-265-7026 for specific questions about the CF 303 form and replacement program

In addition to County contact info above, here is California Department of Social Services contact info:
Call: 877-847-3663 (FOOD)
Come in/find an office: (includes info for other languages, or reasonable accommodations)
For speech and/or hearing assistance call: 711 Relay

This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.