Children's Mental Health Services

Self-referred individuals or families will either have an appointment scheduled with the Managed Care Unit, Sierra Mental Wellness Group, a Marriage and Family Therapist (MFT) or a Licensed Clinical Social Worker (LCSW) in the Placer County Network, or they will be linked to another appropriate community or agency provider depending on needs and insurance coverage. If you have questions you may call 530-866-5400.

Services include:

• Mental Health Assessments
• Wraparound Services
• Crisis Services
• Therapeutic Behavioral Service
• Inpatient Services
• Outpatient Services
• Presumptive Transfer to Placer County

Web pages:

• Children's Mental Health Services - https://www.placer.ca.gov/2052/Childrens-Mental-Health-Services
• Mental Health Community Resources (PDF) - https://www.placer.ca.gov/DocumentCenter/View/43536/Mental-Health-Resources-in-Community-COVID-19-PDF?bidId=
• Presumptive Transfer Form (PDF) - https://www.placer.ca.gov/DocumentCenter/View/2708/County-Presumptive-Transfer-Form-PDF Transfer Office email: CWSMHTransfer@Placer.ca.gov

-----------------------------------------------------------------

During COVID-19
For a Mental Health Emergency Call: 1-888-866-5401
Family and Children's Services Call: 1-866-293-1940
Suicide Hotline: 1-800-273-8255
COVID-19 Peer-Run Warm Line: 1-855-845-7415 

Women, Infants, & Children (WIC) is a Supplemental Nutrition Program which helps families eat well, be active and stay healthy.

WIC helps families by providing:

• Checks - WIC provides special checks for healthy foods for each participant on the program.  These checks can be used at authorized WIC vendors/grocers to buy specific types and quantities of food. To view a complete WIC shopping guide, click the button to the right.
• Nutrition Information - WIC provides information about nutrition and health to help you and your family eat well and be healthy.
• Breastfeeding Support - WIC provides new and expecting moms with information and resources to get them ready to feed their new babies.
• Referrals - WIC can help you and your family find a healthcare provider and medical home and provide referrals to other social services such as Medi-Cal, CalWorks, CalFresh and more depending on your individual needs.
• WIC Card - WIC provides healthy foods such as fruits, vegetables, whole grains, milk, eggs, bread, cereal, peanut butter, dried beans, soy milk tofu, and more for each participant in the program. The WIC Card can be used at authorized WIC vendors/grocers to buy specific types and quantities of food.

The purpose of WIC is to improve the health of families during critical times of growth and development.
 

Sutter Roseville Medical Center is a hospital operating in Sutter Health's network.

Call 911 or visit your nearest emergency room if you need urgent or emergency care.

Sutter Roseville Medical Center provides:

• A modern 315,000-square-foot facility with acute care for all ages
• 172 licensed beds
• A full array of services and programs

Sutter Health services include:

• Birth Centers
• Care Centers
• Emergency Rooms
• Hospitals
• Imaging
• Labs
• Surgery Centers
• Symptom Checkers
• Urgent Care
• Video visits
• Walk-In Care
• and more!

For a list of all treatments and services: https://www.sutterhealth.org/srmc/services

Webpages:

• Accepted Health Plans - https://www.sutterhealth.org/srmc/health-plan
• ADA Accessibility - https://www.sutterhealth.org/accessibility
• Contact Us - https://www.sutterhealth.org/srmc/contact-us
• Complaints and Greivances - https://feedback.sutterhealth.org/f/145002/6c82/?aff=srmc
• Emergency rooms (by location) - https://www.sutterhealth.org/location-search?location-distance=8.07&location-type=Emergency+Rooms
• Financial Assistance - https://www.sutterhealth.org/for-patients/financial-assistance
• Find Doctors - https://www.sutterhealth.org/srmc/find-doctor
• Language Assistance - https://www.sutterhealth.org/for-patients/language-assistance-policy
• Request your Medical Records - https://www.sutterhealth.org/srmc/for-patients/request-medical-record
• Sutter Roseville Medical Center - Sutter Health - https://www.sutterhealth.org/srmc
• Treatments and services - https://www.sutterhealth.org/srmc/services
• Volunteer - https://www.sutterhealth.org/srmc/volunteering

If your life is in danger or you need to report an emergency situation, call 911.

Placer County Crisis & Emergency Services
If you or someone you know is experiencing a mental health emergency: Any individual age 16+ experiencing a mental health crisis may call the County's 24-hour, 7-day a week response line at 916-787-8860 or (toll free) 888-886-5401. A trained professional will listen and assist you.

Crisis Intervention Services and Assessments
Trained and caring County mental health professionals provide crisis intervention services and assessments for adults and children at locations throughout Placer County, as follows:

• Local emergency departments such as Sutter Roseville Medical Center, Sutter Auburn Faith Hospital, and Tahoe Forest Hospital
• Auburn and South Placer jails
• Juvenile Detention center

Lotus Behavioral Health Crisis Center is a voluntary urgent care center for Placer County residents experiencing a mental health crisis. Lotus is a short-term place to stay, designed to provide an appropriate level of care. At the Lotus Center, individuals can decompress for up to two days in a calm environment and be treated by trained clinicians. Together, they work to address the immediate crisis and create a plan to access needed wrap-around services before discharge, including housing needs, social services or substance use treatment. 

Placer County adults experiencing mental health challenges can call a 24-hour phone line, 1-888-886-5401, to be screened for eligibility for Lotus or a variety of other mental health programs offered. Other services ranging from outpatient therapy to psychiatric hospitalization are also offered onsite, primarily serving Medi-Cal recipients. The Lotus Behavioral Health Crisis Center is available to any Placer County resident regardless of insurance.  

County Mental Health Triage Services:

• Mobile Crisis Triage (MCT)
• Family Mobile Team (FMT)
• School/County Collaborative 

Information on mental health triage services is available at https://www.placer.ca.gov/5982/County-Mental-Health-Triage-Services

IN-HOME SUPPORTIVE SERVICES (IHSS)

DUE TO COVID-19 IT IS ENCOURAGED THAT IHSS PAPERWORK BE MAILED OR FAXED TO THE FOLLOWING:
Mail:  101 Cirby Hills Drive, Roseville, CA 95678
Fax:  916-787-8922 or 530-886-3690
Thank you for your cooperation during this time.

The In-Home Supportive Services (IHSS) program will help pay for services provided to you so that you can remain safely in your own home. To be eligible, you must be over 65 years of age, disabled, or blind. Disabled children are also potentially eligible for IHSS. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

View the IHSS brochure (PDF) for more information. https://www.placer.ca.gov/DocumentCenter/View/3775/In-Home-Suport-Services-Brochure-PDF

The types of services which can be authorized through IHSS include:

• Accompaniment to medical appointments
• Grocery shopping
• Housecleaning
• Laundry
• Meal preparation
• Personal care services (such as bowel and bladder care, bathing, grooming, and paramedical services)
• Protective supervision for the mentally impaired

Important COVID19 Information
COVID19 Letter to Recipients - https://www.placer.ca.gov/DocumentCenter/View/43400/NoticeTo_IHSSrecipients
COVID19 Letter to Providers - https://www.placer.ca.gov/DocumentCenter/View/43399/NoticeTo_IHSSproviders

Visit https://www.placer.ca.gov/2339/In-Home-Supportive-Services-IHSS for information about:

• eligibility and application for receiving IHSS services
• applying to become a service provider

ESP and EVV Information & Training
Learn about the new Electronic Services Portal and Electronic Visit Verification system via documents, videos and in-person trainings. https://www.placer.ca.gov/2357/ESP-and-EVV-Information-Training

Report Public Assistance Fraud
To Report Public Assistance Fraud, including IHSS, please call 916-784-6180.

California Children's Services (CCS) is a statewide program that arranges, directs, and pays for medical care, equipment, and rehabilitation, when these services are authorized by the program. Services can be authorized for children and young adults less than 21 years of age who have eligible medical conditions and whose families are unable to pay for all or part of their care.

CCS defines eligibility and selects the most qualified professionals to treat the child's CCS-eligible condition. However, it is important for you to know that CCS is not a health insurance program. It will not meet all of the child's health needs, only those related to the CCS-eligible condition.

The Medical Therapy Program (MTP) is a coordinated program of medically necessary physical and occupational therapy services provided to medically eligible children. These services are provided in the Medical Therapy Units (MTUs) located at certain public schools. Therapy may help your child to be independent in such areas as getting around, getting in and out of a wheelchair, walking, feeding, dressing, staying clean and neat, and home skills.

Your child may be eligible if he/she meets all four of the following requirements:

• Age: Your child must be under 21 years of age.
• Residence: Your child must be a permanent resident of the California county where you apply. Your child's residence is usually where you live.
• Income: If your child is not already enrolled in Medi-Cal or the Healthy Families Program, your income must be less than $40,000 per year, according to the adjusted gross income on your California income taxes. A child may be eligible when the family income is more than $40,000 if medical care for the child's CCS condition is expected to cost the family more than 20 percent of the family's yearly income. If your child is adopted and has a CCS eligible conditions at the time of adoption, your income will not matter. There is no financial eligibility requirement for CCS diagnostic services or the CCS Medical Therapy program.
• Medical Conditions: Only certain conditions are eligible for CCS. In general, CCS covers medical conditions that are physically disabling or require medical, surgical, or rehabilitative services.

The Child Health and Disability Prevention (CHDP) Program is a statewide health program whose goal is to assure that all children and youth of families with limited income in California stay healthy by providing complete health exams, preventive services and immunizations to eligible children.

CHDP provides care coordination to assist families with medical appointment scheduling, transportation and access to prompt diagnostic and treatment services to prevent or greatly reduce the severity of suspected problems.

The CHDP program also provides a "gateway" to ongoing health care for children by linking families to health insurance and a medical home.

​Please see our website or contact us for more information.

Kaiser Permanente is one of the nation's largest not-for-profit health plans, serving 12.2 million members. It comprises:

• Kaiser Foundation Health Plan, Inc.
• Kaiser Foundation Hospitals and its subsidiaries
• Permanente Medical Groups

If you have an urgent health concern that requires prompt medical attention but isn't an emergency, call 866-454-8855 for 24/7 advice.

If you think you have a medical or mental health emergency, call 911 or go to the nearest hospital.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

The Kaiser Permanente Greater Sacramento service area includes Sacramento County, Placer County, parts of Yolo, Amador, El Dorado, Sutter, Nevada, and Yuba counties, and is served by the Roseville, Sacramento, and South Sacramento medical centers.

Locations
Kaiser Permanente serves many locations throughout California.
Find Doctors and locations near you

Access care in Northern California through Kaiser Permanente: https://mydoctor.kaiserpermanente.org/ncal/get-care

Find, Change, or Contact a Doctor

• Find all clinicians, including specialists and therapists
• View your current care team
• Choose to change your personal doctors at any time
• Email your doctor's office with non-urgent health questions
• Visit https://mydoctor.kaiserpermanente.org/ncal/doctors

Websites:

• Find Doctors and locations - https://healthy.kaiserpermanente.org/northern-california/doctors-locations#/search-form
• Kaiser Permanente - Northern California - https://mydoctor.kaiserpermanente.org/ncal/get-care

Mental Health Services is part of the Adult System of Care which is one of the six divisions of County of Placer Health & Human Services.

Placer County Adult System of Care provides an array of mental health and supportive services for those who live with mental illness. Services are individually designed to help people achieve their personal recovery goals. Services are provided to Placer County Medi-Cal beneficiaries and Placer County residents with no insurance.

Other insurance situations may be considered on a case by case basis. To be eligible for services you must also have a current or past qualifying diagnosis that impairs your level of functioning.
Services include:

• Behavioral and Physical Healthcare Coordination
• Crisis Services
• Drop-in Centers (Welcome Center/Cirby Clubhouse)
• Family Supports and Resources
• Group and Individual Therapy
• Health 360 (PDF) - https://www.placer.ca.gov/DocumentCenter/View/3004/Health-360-PDF
• Housing Assistance
• Linkage to Community Resources
• Medication Assistance
• Mental Health Assessment
• Mental Health Court/Conditional Release Program (PDF) - https://www.placer.ca.gov/DocumentCenter/View/3006/Mental-Health-Court-Conditional-Release-Program-PDF
• Peer Supports and Social Groups

Chapa-De Indian Health offers excellent primary medical care for every member of your family (from newborns to seniors) at two centers (locations; Auburn, Grass Valley).

Some services include:

• Well Child Checks with Immunizations
• Complete Physical Examinations with Immunizations
• Family Planning, Including Placement of Intrauterine Devices & Vasectomy
• Testing and Treatment of Sexually Transmitted Infections
• Well Woman Exams
• Pregnancy Testing and Prenatal Care
• Management of Chronic Illnesses
• Counseling on Nutrition, Exercise, and Lifestyle
• Screening Exams for Vision, Hearing, Tuberculosis, and Cancers
• Confidential HIV Testing
• Blood Tests
• Electrocardiogram (EKG)
• Minor Surgery
• Treatment of Sprains or Simple Fractures

Specialty Services:
In the event that you require services not available at our healthcare centers, Chapa-De Indian Health will help coordinate care with a specialist. Chapa-De can refer you to any specialist in the region if they accept your health insurance plan and if they are accepting new patients.

Websites:

• Chapa-De Indian Health - https://chapa-de.org/medical-care/

---------------------
This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.
---------------------

COVID-19 Updates

To protect the health of our patients, staff, and community, Chapa-De has made changes to protect against COVID-19:

1. You can schedule a video or phone visit with your Chapa-De Medical or Behavioral Health Provider – many of our groups and support services are also available over the phone
2. All patients are screened for COVID-19 symptoms when scheduling appointments and at our entrances
3. Patients with symptoms related to COVID-19 are tested and evaluated in a special area in our parking lots. This helps prevent spreading illness to others. You must call ahead for an appointment if you’d like to be tested.
4. All patients and staff must wear an appropriate face cover while at our Health Centers.

COVID-19 Vaccine Information

COVID-19 Vaccines at Chapa-De

• All Chapa-De Patients age 12 and over are now eligible for a COVID-19 Vaccine at Chapa-De
• Walk-in, no appointment necessary
• Hours: Monday thru Friday 8:30 AM – 11:00 AM and 1:30 PM – 4:00 PM (excluding holidays)
• Available to all established Chapa-De patients age 12 and over
• We offer both the Moderna and Pfizer mRNA vaccines
• COVID-19 vaccines are free to patients

Provides comprehensive cancer treatment and support services. Clinical services include comprehensive state of-the-art individual treatment and emergency medical treatment. Support services include: free individual therapy offered to patients, survivors, and caregivers; massage therapy; grief support. Nurse Navigation services provide education, support with appointments, referrals, information, and advocacy.